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Don’t Buy the Wrong Marketing Tech

Mela, Carl F. - ; Cooper, Brian - ;

The number of vendors offering marketing tech is exploding, but too many companies take a “bottom-up” approach to purchasing it: Rather than starting with the objective of solving a problem, they begin with what is being sold to them. As a result they waste money on hoarding data they don’t need and on “shiny new objects”—tools that seem dazzling but don’t provide real insights or work with a firm’s other technologies. The solution? Follow the three D’s: Deconstruct the customer journey into key phases and choose objectives for each, decompose the marketing strategy for the objectives into tactics, and then design how the technologies supporting those tactics will function as a system, looking for gaps and redundancies.


Ketersediaan

Call NumberLocationAvailable
PSB lt.2 - Karya Akhir (Majalah)1
PenerbitUnited States: Harvard Business Publishing 2021
EdisiJuly-August 2021
SubjekConsumer research
Data processing in business enterprises
Computer software selection
Computers in marketing
Marketing software
Marketing research software
ISBN/ISSN0017-8012
KlasifikasiNONE
Deskripsi Fisik156 p.
Info Detail SpesifikHarvard Business Review
Other Version/RelatedTidak tersedia versi lain
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