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Emotional Exhaustion in a High Stress Organization

Gaines, Jeannie - ; Jermier, John M. - ;

This study develops the concept of emotional exhaustion, an extremely affective and chronic type of work-related strain. Sources of emotional exhaustion were investigated in a police organization that was struggling with major changes. The findings suggest that emotional exhaustion is partially the result of personal characteristics of the employee, interpersonal milieu, and the work itself, but is profoundly affected by departmental context, administrative policy and practices, and the contradictory mandate of police in society.


Ketersediaan

Call NumberLocationAvailable
AMJ2604PSB lt.dasar - Pascasarjana1
PenerbitMississippi: Academy of Management 1983
EdisiVol,. 26 No. 4 Dec. 1983
SubjekQuality of work life
Emotional exhaustion
Burnout
Work-related Stress
High-Stress Environment
Police organization
ISBN/ISSN0001-4273
KlasifikasiNONE
Deskripsi Fisikpp. 567-586
Info Detail SpesifikAcademy of Management Journal
Other Version/RelatedTidak tersedia versi lain
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