In the eyes of the beholder: an attributional approach to ingratiation and organizational citizenship behavior

Deskripsi

This study's premise is that ingratiation and organizational citizenship behaviors are similar but that supervisors will respond differently to employees depending on whether they label their extrarole behaviors as ingratiation or as organizational citizenship behavior (OCB). Variables based on Kelley's covariation model did not greatly influence supervisory attributions. The attribution of motive, however, was related to supervisory decisions on employee outcomes.