Found 177 results for your keywords: subject="Customer Satisfaction"
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Pengaruh In-store Customer Experience terhadap Customer Satisfaction di OH!SOME Indonesia = The I…

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(Imam Salehudin (Pembimbing/Promotor)) (Rambat Lupiyoadi (Penguji)) (Anna Amalyah Agus (Penguji)) (Dieva Dimitrizya)

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

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(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

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(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context

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(Grewal, Dhruv) (Seiders, Kathleen) (Voss, Glenn B.) (Godfrey, Andrea L.)

Whence Consumer Loyalty?

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(Oliver, Richard L.)

Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context

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(Woodruff, Robert B.) (Flint, Daniel J.) (Gardial, Sarah Fisher)

A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recov…

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(Netemeyer, Richard G.) (Maxham, James G., III)

Peranan Influencer Produk Kosmetik Lokal dalam Memengaruhi Repurchase Intention: Studi pada Beaut…

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(Hapsari Setyowardhani (Pembimbing/Promotor)) (Sumiyarto (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Catherine Shanda Riviana)

Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Cu…

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(Netemeyer, Richard G.) (Maxham, James G., III)

Psychological Implications of Customer Participation in Co-Production

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(Bendapudi, Neeli) (Leone, Robert P.)

Customer Satisfaction and Shareholder Value

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(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)

the Rain man cometh--again.

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(Zemsky, Robert)

the Management of organizational justice

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(Bowen, David E.) (Cropanzano, Russell) (Gilliland, Stephen W.)

Outstanding customer satisfaction: the key to a talented workforce?

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(Wells, Rebecca M. J.)

Understanding Firms' Customer Satisfaction Information Usage

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(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)

Customer Satisfaction, Cash Flow, and Shareholder Value

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(Gruca, Thomas S.) (Rego, Lopo L.)

How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and…

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(Homburg, Christian) (Furst, Andreas)

Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction…

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(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

Corporate Social Responsibility, Customer Satisfaction, and Market Value

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(Luo, Xueming) (Bhattacharya, C. B.)

The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective

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(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)
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