Found 154 results for your keywords: subject="Customer relation"
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Implementasi Strategi Media Sosial untuk Meningkatkan Jangkauan dan Hubungan Pelanggan pada UMKM …

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(Avanti Fontana (Pembimbing/Promotor)) (Dony Abdul Chalid (Penguji)) (Rambat Lupiyoadi (Penguji)) (Anindita Larasati)

From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior

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(Janakiraman, Ramkumar) (Bezaweda, Ram) (Kumar, Ashish) (Rishika, Rishika) (Kannan, P K)

Are Multichannel Customers Really More Valuable? The Moderating Role of Product Category Characte…

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(Shankar, Venkatesh) (Kushwaha, Tarun)

Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Acc…

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(Homburg, Christian) (Stierl, Marcel) (Bornermann, Torsten)

The Impact of Customer Relationship Management Implementation on Cost and Profit Efficiencies: Ev…

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(Jayachandran, Satish) (Krasnikov, Alexander) (Kumar V.)

When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Cust…

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(Gregoire, Yany) (Tripp, Thomas M.) (Legoux, Renaud)

Critical Incidents and the Impact of Satisfaction on Customer Share

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(Verhoef, Peter C.) (Doorn, Jenny van)

Rethinking Customer Solutions: From Product Bundles to Relational Processes

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(Tuli, Kapil R.) (Kohli, Ajay K.) (Bharadwaj, Sundar G.)

Size and Share of Customer Wallet

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(Mela, Carl F.) (Kamakura, Wagner A.) (Du, Rex Yuxing)

Making Sales Technology Effective

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(Perreault, William D.) (Hunter, Gary K.)

The Social Influence of Brand Community: Evidence from European Car Clubs

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(Algesheimer, Rene) (Dholakia, Utpal M.) (Herrman, Andreas)

Customer Strategy: Observations from the Trenches

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(Rogers, Martha)

Making Customer Relationship Management Work: The Measurement and Profitable Management of Custom…

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(Ryals, Lynette)

Reducing Adverse Selection through Customer Relationship Management

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(Gruca, Thomas S.) (Cao, Yong)

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

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(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

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(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Strategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing

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(Moorman, Christine) (Srinivasan, Raji)

The Role of Relational Information Processes and Technology Use in Customer Relationship Management

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(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)

A Strategic Framework for Customer Relationship Management

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(Payne, Adrian) (Frow, Pennie)

A Customer Relationship Management Roadmap: What Is Known, Potential Pitfalls, and Where to Go

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(Staelin, Richard) (Boulding, William) (Ehret, Michael) (Johnston, Wesley J.)
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