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subject="Relationship marketing"
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Hal. Akhir
The Role of Customer Gratitude in Relationship Marketing
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(Palmatier, Robert W.) (Kardes, Frank R.) (Jarvis, Cheryl Burke) (Bechkoff, Jennifer R.)
Instant Customer Base Analysis: Managerial Heuristics Often "Get It Right"
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(Wangenheim, Florian v.) (Wubben, Markus)
Expanding Business-to-Business Customer Relationships: Modeling the Customer's Upgrade Decision
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(Lemon, Katherine N.) (Verhoef, Peter C.) (Bolton, Ruth N.)
A Comparative Longitudinal Analysis of Theoretical Perspectives of Interorganizational Relationsh…
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(Grewal, Dhruv) (Palmatier, Robert W.) (Dant, Rajiv P.)
Friendship versus Business in Marketing Relationships
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(Grayson, Kent)
Quasi-Darwinian Selection in Marketing Relationships
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(Eyuboglu, Nermin) (Buja, Andreas)
The Long-Term Impact of Loyalty Programs on Consumer Purchase Behavior and Loyalty
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(Liu, Yuping)
Compound Relationships between Firms
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(Ross, William T., Jr) (Robertson, Diana C.)
Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…
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(Verhoef, Peter C.)
Promoting Relationship Learning
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(Selnes, Fred) (Sallis, James)
The Identity Salience Model of Relationship Marketing Success: The Case of Nonprofit Marketing
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(Hunt, Shelby D.) (Arnett, Dennis B.) (German, Steve D.)
The Role of Relational Knowledge Stores in Interfirm Partnering
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(Grewal, Rajdeep) (Sohi, Ravipreet S.) (Johnson, Jean L.)
Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Prop…
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(Simonson, Itamar)
Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis
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(Grewal, Dhruv) (Palmatier, Robert W.) (Dant, Rajiv P.) (Evans, Kenneth R.)
Strategic market relationships : from strategy to implementation 2nd ed
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(Donaldson, Bill)
Pengaruh Brand Love dan Peran Mediasi Self Esteem dan Susceptibility to Normative Influences Terh…
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(Rambat Lupiyoadi (Pembimbing/Promotor)) (Sumiyarto (Penguji)) (Hapsari setyowardhani (Penguji)) (Kristine Natalia Lumban Gaol)
Relationship marketing : perspectives, dimensions and contexts
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(Harwood, Tracy)
Analytics and dynamic customer strategy : big profits from big data
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(Tanner, John F.)
Strategic customer management : integrating relationship marketing and CRM
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(Payne, Adrian) (Frow, Pennie)
Customer relationship management : a databased approach
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(Kumar, V)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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