Found 758 results for your keywords: subject="Customer"
Hal. Awal Sebelumnya 6 7 8 9 10 Berikutnya Hal. Akhir

The Effects of Positive and Negative Online Customer Reviews: Do Brand Strength and Category Matu…

1
(Moore, William L.) (Carson, Stephen J.) (Ho) (Dac, Nga N.)

Pengaruh Influencer-Follower Congruence, Parasocial Relationship, dan Credibility terhadap Custom…

1
(Gita Gayatri (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Maretha Chelina)

A Theory of Inefficient Intrafirm Transactions

1
(Rotemberg, Julio J.)

Out of the trap: Conversion funnel business model, customer switching costs, and industry profita…

1
(Fosfuri, Andrea) (Santamaria, Simone) (Abolfathi, Niloofar)

Do Customers and Employees Enjoy Service Participation? Synergistic Effects of Self- and Other-Ef…

1
(Yim, Chi Kin (Bennett)) (Chan, Kimmy Wa) (Lam, Simon S. K.)

Principles and Principals: Do Customer Stewardship and Agency Control Compete or Complement When …

1
(Jong, Ad de) (Ruyter, Ko de) (Hammerschmidt, Maik) (Schepers, Jeroen) (Falk, Thomas)

Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequence…

1
(Maxham, James G., III) (Bower, Amanda B.)

Customer Satisfaction and Stock Returns Risk

1
(Tuli, Kapil R.) (Bharadwaj, Sundar G.)

Speaking up for customers: can sales professionals spark product innovation?

1
(Wyld, David C.)

The Impact of Customer Relationship Management Implementation on Cost and Profit Efficiencies: Ev…

1
(Jayachandran, Satish) (Krasnikov, Alexander) (Kumar V.)

When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Cust…

1
(Gregoire, Yany) (Tripp, Thomas M.) (Legoux, Renaud)

Proactive Postsales Service: When and Why Does It Pay off?

1
(Challagalla, Goutam) (Kohli, Ajay K.) (Venkatesh R.)

Social Identity and the Service—Profit Chain

1
(Homburg, Christian) (Hoyer, Wayne D.) (Wieseke, Jan)

Competitive Density and the Customer Acquisition—Retention Trade-Off

1
(Voss, Glenn B.) (Voss, Zannie Giraud)

Critical Incidents and the Impact of Satisfaction on Customer Share

1
(Verhoef, Peter C.) (Doorn, Jenny van)

The Long-Term Stock Market Valuation of Customer Satisfaction

1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Groening, Christopher) (Yalcin, Atakan)

Satisfaction, Complaint, and the Stock Value Gap

1
(Homburg, Christian) (Luo, Xueming)

Delight by Design: The Role of Hedonic versus Utilitarian Benefits

1
(Mahajan, Vijay) (Raghunathan, Rajagopal) (Chitturi, Ravindra)

Determinants of Perceived Web Site Interactivity

1
(Zinkhan, George M.) (Song, Ji Hee)

The Impact of Consumer Perceived CSR on Brand Loyalty in the Green Cosmetics and Beauty Industry:…

1
(Sri Rahayu Hijrah Hati (Pembimbing/Promotor)) (Ira Iriyanty (Penguji)) (Sri Daryanti (Penguji)) (Mochamad Ahmad)
Hal. Awal Sebelumnya 6 7 8 9 10 Berikutnya Hal. Akhir