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Hal. Awal Sebelumnya 6 7 8 9 10 Berikutnya Hal. Akhir

Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Prop…

1
(Simonson, Itamar)

Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis

1
(Grewal, Dhruv) (Palmatier, Robert W.) (Dant, Rajiv P.) (Evans, Kenneth R.)

It Just Feels Good: Customers' Affective Response to Touch and Its Influence on Persuasion

1
(Peck, Joann) (Wiggins, Jennifer)

Corporate Social Responsibility, Customer Satisfaction, and Market Value

1
(Luo, Xueming) (Bhattacharya, C. B.)

Creating competitive advantages through new value creation: a reverse logistics perspective

1
(Luo, Yadong) (Jayaraman. Vaidyanathan)

Friends, Businesspeople, and Relationship Roles: A Conceptual Framework and a Research Agenda

1
(Heide, Jan B.) (Wathne, Kenneth H.)

Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relation…

1
(Gremler, Dwayne D.) (Hennig-Thurau, Thorsten) (Groth, Markus) (Paul, Michael)

The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective

1
(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

Valuing the Real Option of Abandoning Unprofitable Customers When Calculating Customer Lifetime V…

1
(Haenlein, Michael) (Kaplan, Andreas M.) (Schoder, Detlef)

The Evolution of Loyalty Intentions

1
(Johnson, Michael D.) (Herrmann, Andreas) (Huber, Frank)

Cross-Functional "Coopetition": The Simultaneous Role of Cooperation and Competition within Firms

1
(Luo, Xueming) (Slotegraaf, Rebecca J.) (Pan, Xing)

Customer Satisfaction and Stock Prices: High Returns, Low Risk

1
(Mithas, Sunil) (Fornell, Claes) (Krishnan, M. S.) (Morgeson, Forrest V., III.)

Service clues and customer assessment of the service experience: lessons from marketing

1
(Berry, Leonard L.) (Wall, Eileen A.) (Carbone, Lewis P.)

the Toyota way in services: the case of lean product development

1
(Liker, Jeffrey K.) (Morgan, James M.)

Financial benefits from JIT adoption: effects of customer concentration and cost structure

1
(Balakrishnan, Ramji) (Linsmeier, Thomas J.) (Venkatachalam, Mohan)

Analisis Perceived Value yang Dimediasi Oleh Consumer Trust Terhadap Customer Purchase Intention …

1
(Arga Hananto (Pembimbing/Promotor)) (Anna Amalyah Agus (Penguji)) (Elevita Yulianti (Penguji)) (Raphael Friendy Lianto)

Analisis Pengaruh Switching Cost dan Consumer Inertia terhadap Customer Retention: Studi pada Mas…

1
(Yeshika Alversia (Pembimbing/Promotor)) (Gita Gayatri (Penguji)) (Arga Hananto (Penguji)) (Jovan Farus Pasau Harefa)

Peranan Customer Experience, Customer Satisfaction, dan Influencer Marketing terhadap Customer Lo…

1
(Rizal Edy Halim (Pembimbing/Promotor)) (Ignatius Heruwasto (Penguji)) (Nissa Ghulma Ratnasari (Penguji)) (Maharani Az-Zahra Daulay)

Customer Satisfaction Pada E-commerce: Analisis PLS-SEM dan IPMA Pengaruh Chatbot LazzieChat Terh…

1
(Imam Salehudin (Pembimbing/Promotor)) (Triza Mudita (Penguji)) (Maeyta Selli (Penguji)) (Melia Gusnita)

Pengaruh Security Assurance, Innovativeness, Perceived Risk dan Customer Support terhadap Custome…

1
(Imam Salehudin (Pembimbing/Promotor)) (Triza Mudita (Penguji)) (Ahmad Ghazy Lilhaq) (Maeyta Selli (Penguji))
Hal. Awal Sebelumnya 6 7 8 9 10 Berikutnya Hal. Akhir
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