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Customer portfolio management: toward a dynamic theory of exchange relationships
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(Johnson, Michael D.) (Selness, Fred)
Return on marketing: using customer equity to focus marketing strategy
1
(Lemon, Katherine N.) (Rust, Roland T.) (Zeithami, Valarie A.)
How is Manifest branding strategy related to the intangible value of a corporation?
1
(Rao, Vithala R.) (Agarwal, Manoj K.) (Dahlhoff, Denise)
Revenue premium as an outcome measure of brand equity
1
(Lehmann, Donald R.) (Neslin, Scott A.) (Ailawadi, Kusum L.)
New products, sales promotions, and firm value: the case of the automobile industry
1
(Pauwels, Koen) (Silva-Risso, Jorge) (Srinivasan, Shuba) (Hanssens, Dominique M.)
Antecedents and consequences of the service climate in boundary-spanning self-managing service terms
1
(Jong, Ad de) (Ruyter, Ko de)
Plural governance in industrial purchasing
1
(Heide, Jan B.)
Strategic responses to new technologies and their impact on firm performance
1
(Grewal, Rajdeep) (Lee, Ruby P.)
A Customer lifetime value framework for cuntomer selection and resource allocation strategy
1
(Kumar, V) (Venkatesan, Rajkumar)
Return on investment implications for pharmaceutical promotional expenditures: the role of marketā¦
1
(Narayanan, Sridhar) (Chintagunta, Pradeep K.) (Desiraju, Ramarao)
Measuring marketing productivity: current knowledge and future directions
1
(Kumar, V.) (Rust, Roland T.) (Ambler, Tim) (Srivastava, Rajendra K.) (Carpenter, Gregory S.)
Marketing strategy: an assessment of the state of the field and outlook
1
(Jayachandran, Satish) (Varadarajan, P. Rajan)
Customer satisfaction and shareholder value
1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)
Maketing, business processes, and shareholder value: an organizationally embedded view of marketiā¦
1
(Fahey, Liam) (Srivastava, Rajendra K.) (Shervani, Tasadduq A.)
Market-based assets and shareholder value: a framework for analysis
1
(Fahey, Liam) (Srivastava, Rajendra K.) (Shervani, Tasadduq A.)
Antecedents and outcomes of marketing strategy comprehensiveness
1
(Atuahene-gima, Kwaku) (Murray, Janet Y.)
Customer knowledge development: antecedents and impact on new product performance
1
(Sharma, Sanjay) (Joshi, Ashwin W.)
The Role of relational knowledge stores in interfirm partnering
1
(Grewal, Rajdeep) (Sohi, Ravipreet S.) (Johnson, Jean L.)
How firms relate to their markets: an empirical examination of contemporary marketing practices
1
(Coviello, Nicole E.) (Danaher, Peter J.) (Brodie, Roderick) (Johnston, Wesley)
Interfirm cooperation and customer orientation
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(Rindfleisch, Aric) (Moorman, Christine)
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
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