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Evaluasi tata kelola teknologi informasi berdasarkan COBIT Framework : studi kasus di PT Kereta …

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(Machmudin Eka Prasetya (Pembimbing/Promotor)) (Suryawan Sudibyo)

Breakdowns in implementing models of organization change

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(Van de Ven, Andrew H.) (Sun, Kangyong)

Krisis Moneter Tahun 1997/1998 dan Peran IMF

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(Tarmidi, Lepi Tanadjaja)

Kebijakan Ekonomi Makro Khususnya Stabilisasi Harga dan Penanggulangan Kemiskinan

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(Ikhsan, Mohamad)

Orchestration processes in network-centric innovation: evidence from the field

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(Nambisan, Satish) (Sawhney, Mohanbir)

Globalisasi, Kekuatan Ekonomi Baru dan Pembangunan Berkelanjutan : Implikasi Terhadap Indonesia

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(Pangestu, Mari Elka)

The Social Influence of Brand Community: Evidence from European Car Clubs

1
(Algesheimer, Rene) (Dholakia, Utpal M.) (Herrman, Andreas)

Managing Marketing Communications with Multichannel Customers

1
(Thomas, Jacquelyn S.) (Sullivan, Ursula Y.)

Customer Strategy: Observations from the Trenches

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(Rogers, Martha)

Making Customer Relationship Management Work: The Measurement and Profitable Management of Custom…

1
(Ryals, Lynette)

Incorporating Strategic Consumer Behavior into Customer Valuation

1
(Lewis, Michael)

Reducing Adverse Selection through Customer Relationship Management

1
(Gruca, Thomas S.) (Cao, Yong)

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

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(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Strategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing

1
(Moorman, Christine) (Srinivasan, Raji)

The Role of Relational Information Processes and Technology Use in Customer Relationship Management

1
(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)

A Strategic Framework for Customer Relationship Management

1
(Payne, Adrian) (Frow, Pennie)

A Customer Relationship Management Roadmap: What Is Known, Potential Pitfalls, and Where to Go

1
(Staelin, Richard) (Boulding, William) (Ehret, Michael) (Johnston, Wesley J.)

Maximizing Profitability and Return on Investment: A Short Clarification on Reinartz, Thomas, and…

1
(Ambler, Tim)

Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale …

1
(Urban, Glen L.) (Bart, Yakov) (Shankar, Venkatesh) (Sultan, Fareena)
Hal. Awal Sebelumnya 111 112 113 114 115 Berikutnya Hal. Akhir