Found 630 results for your keywords: subject="Loyalty"
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Winning the race for talent in emerging markets

1
(Hill, Linda A.) (Conger, Jay A.) (Ready, Douglas A.)

Critical incidents and the impact of satisfaction on customer share

1
(Verhoef, Peter C.) (Doorn, Jenny van)

Why Are we losing all our good people?

1
(Lawler, Edward E.)

Delight by design: the role of hedonic versus utilitarian benefits

1
(Mahajan, Vijay) (Raghunathan, Rajagopal) (Chitturi, Ravindra)

Analisis hubungan antara service quality, customer satisfaction, dan switching cost terhadap cust…

1
(Halim, Rizal Edy) (Herawati, Wenny)

History of marketing: a case study of the first advertisement in Indonesia

1
(Hendarto, Kresno Agus)

Peran kepercayaan pada merek dan kepuasan dalam menjelaskan loyalitas pada merek (studi empirik p…

1
(Setyawan, Anton A.)

The Long-term impact of loyalty programs on consumer purchase behavior and loyalty

1
(Liu, Yuping)

A Longitudinal examination of Net promoter and firm revenue growth

1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)

Analisis experiental marketing, emotional branding, and brand trust terhadap loyalitas merek Mentari

1
(Hamzah, Amir)

Anteseden ekuitas merek perguruan tinggi: SEM dengan pendekatan two step

1
(Muafi) (Siswanti, Yuni)

Customer loyalty to whom? managing the benefits and risks of salesperson-owned loyalty

1
(Palmatier, Robert W.) (Steenkamp, Jan-Benedict E.M.) (Scheer, Lisa K)

Consumer trust, value, and loyalty in relational exchanges

1
(Singh, Jagdip) (Sirdeshmukh, Deepak) (Sabol, Barry)

A Longitudinal analysis of customer satisfaction and share of wallet: investigating the moderatin…

1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Hsu, Michael)

An Extended paradigm for measurement analysis of marketing constructs applicable to panel data

1
(Baumgartner, Hans) (Steenkamp, Jan-Benedict E.M.)

Delegation and employee work outcomes: an examination of the cultural context of mediating proces…

1
(Chen, Zhen Xiong) (Aryee, Samuel)

Satisfaction strength and customer loyalty

1
(Grewal, Rajdeep) (Chandrashekaran, Murali) (Rotte, Kristin) (Tax, Stephen S.)

Whence consumer loyalty?

1
(Oliver, Richard L.)

Effects of loyalty programs on value perception, program loyalty, and brand loyalty

1
(Yi, Youjae) (Jeon, Hoseong)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)
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