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Hal. Akhir
Human resource management in local government : concepts and applications for HRM students and pr…
1
(Buford, James A.) (Lindner, James R.)
Pengaruh Multidimensional Platform Value dan Service Quality Terhadap Perceived Value, Platform B…
1
(Daniel Tumpal Hamonangan Aruan (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Gita Gayatri (Penguji)) (Fristyan Pradipta)
Dampak Kualitas Layanan Program Loyalitas Situs e-Commerce terhadap Kepuasan, Kepercayaan, dan Lo…
1
(Imam Salehudin (Penguji)) (Triana Rahajeng Hadiprawoto (Pembimbing/Promotor)) (Anna Amalyah Agus (Penguji)) (Jonathan Farrel Kosimwidjaja)
The Origins of the international competitivesess of firms the impact of location and ownership in…
1
(Nachum, Lilach)
Up your service! : strategies and action steps to delight your customers now!
1
(Kaufman, Ron)
The Growth of service industries : the paradox of exploding costs and persistent demand
1
(Raa, Thijs Ten) (Schettkat, Ronald)
Managerial accounting : manufacturing and service applications 2nd ed
1
(Schneider, Arnold) (Sollenberger, Harold M.)
Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
1
(Wirtz, Jochen) (Pangarkar, Nitin) (Heracleous, Loizos)
The Origins of the international competitiveness of firms : the impact of location and ownership …
1
(Nachum, Lilach)
Yes ! i can serve : handbook for service excellence
1
(Agung, Yuliana)
The Essence of service
5
(Payne, Adrian)
Managing information : understanding the impact of IT on the financial services
1
(Fawcett, Phillip)
The Innovator's dilemma : when new technologies cause great firms to fail
2
(Christensen, Clayton M.)
Do Barriers To Digital Services Trade Hamper Economic Growth? Evidence From A Cross-Country Analysis
1
(Bhushan Praveen Jangam)
Analisis Pengaruh Knowledge-Based Dynamic Capabilities dan Organizational Resilience terhadap Inn…
1
(Yasmine Nasution (Pembimbing/Promotor)) (Riani Rachmawati (Penguji)) (Sari Wahyuni (Penguji)) (Nurfajri Budi Nugroho)
Analisis Pengaruh Visual Element, Dan Brand Experience Terhadap Brand Trust Dan Repurchase Intent…
1
(Ignatius Heruswasto (Pembimbing/Promotor)) (Nurdin Sobari (Penguji)) (Arnold Japutra (Penguji)) (Veronica Sonia Risamanto)
Knowledge sharing : meningkatkan kinerja layanan perusahaan : studi kasus : best practices sharin…
4
(Pasaribu, Manerep) (Rayendra L. Toruan)
Pengembangan Pelayanan Administrasi Kependudukan Berbasis Sistem Informasi
1
(Johannes T. Mulia)
Personal Communication in an Automated World: Evidence from Loan Repayments
1
(Stephan Siegel) (Christine Laudenbach)
Peran Trust, Satisfaction, dan Kualitas Layanan Terhadap Rekomendasi Pelanggan pada Model Product…
1
(Rizal Edy Halim (Pembimbing/Promotor)) (Karto Adiwijaya (Penguji)) (Rifelly Dewi Astuti (Penguji)) (Gayoh Fajri Kuswara)
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