Found 563 results for your keywords: subject="services"
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Listening In" to find and explore new combinations of customer needs

1
(Urban, Glen L.) (Hauser, John R.)

Antecedents and consequences of the service climate in boundary-spanning self-managing service teams

1
(Jong, Ad de) (Ruyter, Ko de) (Lemmink, Jos)

Customer portfolio management: toward a dynamic theory of exchange relationships

1
(Johnson, Michael D.) (Selnes, Fred)

Service orientation of a retailer's business strategy: dimensions, antecedents, and performance o…

1
(Homburg, Christian) (Hoyer, Wayne D.)

Understanding service convenience

1
(Grewal, Dhruv) (Berry, Leonard L.) (Seiders, Kathleen)

Household finance

1
(Campbell, John Y.)

Organizational Learning and strategic renewal

1
(Crossan, Mary M.) (Berdrow, Iris)

Liability of foreignness in global competition? financial service affiliates in the city of Lond

1
(Nachum, Lilach)

Conflicts in the work-family interface: links to job stress, customer service employee performanc…

1
(Netemeyer, Richard G.) (Maxham III, James G.) (Pullig, Chris)

Choosing among alternative service delivery modes: an investigation of customer trial of self-ser…

1
(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)

Reducing adverse selection through customer relationship management

1
(Gruca, Thomas S.) (Cao, Yong)

Corporate associations and consumer product responses: the moderating role of corporate brand dom…

1
(Berens, Guido) (Van Riel, Cees B.M.) (Van Bruggen, Gerrit H.)

Cross-selling sequentially ordered products: an application to consumer banking services

1
(Li, Shibo) (Sun, Baohong) (Wilcox, Ronald T.)

Investment bank reputation and the price and quality of underwriting services

1
(Fang, Hua Lily)

Contemporary Financial Intermediation

1
(Greenbaum, Stuart I)

Globalization of Services : Some Implications for Theory and Practice

1

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

The innovator's dilemma: the revolutionary national bestseller that changed the way we do business

3
(Christensen, Clayton M.)

Total access : giving customers what they want in an Anytime, anywhere world

1
(McKenna, Regis)
Hal. Awal Sebelumnya 11 12 13 14 15 Berikutnya Hal. Akhir