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Achieving quality in financial service organizations: how to identify and satisfy customer expect…
1
(Grasing, Robert E.) (Hessick, Michael H.)
Improving customer satisfaction, loyalty and profit: an integrated measurement and management system
1
(Jhnson, Michael D.)
Pengaruh penyuluhan pajak terhadap inefisiensi pemungutan pajak di Indonesia
1
(Benedictus Raksaka Mahi (Pembimbing/Promotor)) (Prani Sastiono (Penguji)) (Rus'an Nasrudin (Penguji)) (Nova Sari Dewi Sinurat) (Lury Sofian (Penguji))
Usulan Revisi PSAK 109 Tentang Zakat Mengenai Kebijakan Akuntansi atas Implementasi Pendayagunaan…
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(Dodik Siswantoro (Pembimbing/Promotor)) (Evony Silvino Violita (Penguji)) (Miranti Kartika Dewi (Penguji)) (Shania Khurum Masita)
Persepsi kecukupan pendapatan rumah tangga, karaktersitik sosial ekonomi demografi terhadap subje…
1
(Lilis Heri Mis Cicih (Pembimbing/Promotor)) (Annisa Febriana Ayub) (Paksi Cattra Kamang Walandouw (Penguji)) (Melly Latifah (Penguji))
Analisis Perlakuan Akuntansi Atas Zakat Dan Infak / Sedekah Non Kas (Suatu Usulan Revisi Psak 109…
1
(Dodik Siswantoro (Pembimbing/Promotor)) (Evony Silvino Violita (Penguji)) (Miranti Kartika Dewi (Penguji)) (Rifky Adrianto Firdaus)
Antecedents and Consequences of Trust and Satisfaction in Social Commerce (Study Case: TikTok Shop)
1
(Agung Nugroho (Penguji)) (Ilham Kurnia Adhi) (Triana Rahajeng Hadiprawoto (Pembimbing/Promotor)) (Triza Mudita (Penguji))
Analisis Perbandingan Kualitas Pelayanan dan Kepuasan Pasien antara Rumah Sakit Swasta dan Rumah …
1
(Ratih Dyah Kusumastuti (Pembimbing/Promotor)) (Akhir Matua Harahap (Penguji)) (Lenny Suardi (Penguji)) (Amalia Ramadhanti)
Pengaruh Service Quality, Customer Perceived Value, dan Trust pada Pengemudi Layanan Pesan-Antar …
1
(Ira Iriyanty (Pembimbing/Promotor)) (Rizal Edy Halim (Penguji)) (Fahri Dewanto) (Sri Daryanti (Penguji))
The Case of Enam Langit by Plataran: The Influence of Service Quality and Food Quality on Revisit…
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(Daniel Tumpal Hamonangan Aruan (Pembimbing/Promotor)) (Narendra Abdiel Makes) (Imam Salehudin (Penguji)) (Agung Nugroho (Penguji))
The Significance of Flow Theory in e-Retailing Customer Satisfaction and Repurchase intention Dur…
1
(Arga Hananto (Pembimbing/Promotor)) (Ira Iriyanty (Penguji)) (Win Young Rhee) (Elevita Yuliati (Penguji))
Customer satisfaction and shareholder value
1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)
Positive affectivity and negative outcomes: the role of tenure and job satisfaction
1
(Shaw, Jason D.) (Duffy, Michelle K.) (Ganster, Daniel C.)
On the Dubious wisdom of expecting job satisfaction to correlate with performance
1
(Fisher, Cynthia D.)
Comparing Apples to Apples or Apples to Orange: The Role of Mental Representation in Choice Diffi…
1
(Cho, Euinice Kim) (Khan, Uzma. Dhar, Ravi.)
Service Innovativeness and Firm Value
1
(Berry, Leonard L.) (Shankar, Venkatesh) (Dotzel, Thomas.)
Modeling Heterogenity in the Satisfaction, Loyalty Intention, and Shareholder Value Linkage: A Cr…
1
(Keiningham, Timothy L.) (Mithas, Sunil) (Aksoy, Lerzan) (Yalcin, Atakan) (Lariviere, Bart) (Morgeson II, Forrest V.)
Combined Effects of Perceived Politics and Psychological Capital on Job Satisfaction, Turnover In…
1
(Abbas, Muhammad) (Raja, Usman) (Darr, Wendy) (Bouckenooghe)
Authentic Leadership, Authentic Followership, Basic Need Satisfaction, and Work Role Performance …
1
(Gardner, William L) (Leroy, Hannes) (Anseel, Frederik) (Sels, Luc)
Engaging Customers in Coproduction Processes: How Value-Enhancing and Intensity-Reducing Communic…
1
(Wieseke, Jan) (Haumman, Till) (Gunturkun, Pascal) (Schons, Laura Marie)
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