Found 763 results for your keywords: subject="Customer"
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Pengaruh Inspirasi Pelanggan Terhadap Intensi Engagement Dalam Interaksi antara Streamer dan View…

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(Nurdin Sobari (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Gita Gayatri (Penguji)) (Stefany Aura Susanto)

Geographic Patterns in Customer Service and Satisfaction: An Empirical Investigation

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(Mittal, Vikas) (Kamakura, Wagner A.) (Govind, Rahul)

the Rain man cometh--again.

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(Zemsky, Robert)

Antecedents and Consequences of the Service Climate in Boundary-Spanning Self-Managing Service Teams

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(Jong, Ad de) (Ruyter, Ko de) (Lemmink, Jos)

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organ…

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(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships

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(Johnson, Michael D.) (Selnes, Fred)

the Management of organizational justice

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(Bowen, David E.) (Cropanzano, Russell) (Gilliland, Stephen W.)

Outstanding customer satisfaction: the key to a talented workforce?

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(Wells, Rebecca M. J.)

Understanding Firms' Customer Satisfaction Information Usage

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(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)

Customer Satisfaction, Cash Flow, and Shareholder Value

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(Gruca, Thomas S.) (Rego, Lopo L.)

How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and…

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(Homburg, Christian) (Furst, Andreas)

Conflicts in the Work-Family Interface: Links to Job Stress, Customer Service Employee Performanc…

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(Netemeyer, Richard G.) (Maxham, James G., III) (Pullig, Chris)

Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction…

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(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Ser…

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(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)

Balancing Acquisition and Retention Resources to Maximize Customer Profitability

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(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)

Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Prop…

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(Simonson, Itamar)

Corporate Social Responsibility, Customer Satisfaction, and Market Value

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(Luo, Xueming) (Bhattacharya, C. B.)

Creating competitive advantages through new value creation: a reverse logistics perspective

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(Luo, Yadong) (Jayaraman. Vaidyanathan)

Friends, Businesspeople, and Relationship Roles: A Conceptual Framework and a Research Agenda

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(Heide, Jan B.) (Wathne, Kenneth H.)

Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relation…

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(Gremler, Dwayne D.) (Hennig) (Thurau, Thorsten) (Groth, Markus) (Paul, Michael)
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