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Hal. Akhir
The Development and validation of a new machiavellianism scale
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(Whitaker, Brian G.) (Dahling, Jason J.) (Levy, Paul E.)
The Spillover of daily job satisfaction onto employees' family lives: the facilitating role of wo…
1
(Ilies, Remus) (Wilson, Kelly Schwind) (Wagner, David T.)
Proactive postsales service: when and why does It pay off?
1
(Challagalla, Goutam) (Kohli, Ajay K.) (Venkatesh R.)
Social identity and the service-profit chain
1
(Homburg, Christian) (Hoyer, Wayne D.) (Wieseke, Jan)
Work-unit absenteeism: effects of satisfaction, commitment, labor market conditions, and time
1
(Hiller, Nathan J.) (Hausknecht, John P.) (Vance, Robert J.)
Strengthening customer loyalty through intimacy and passion: roles of customer-firm affection and…
1
(Tse, David K.) (Chi Kin Yim) (Kimmy Wa Chan)
Nudge your customers toward better choices
1
(Johnson, Eric J.) (Herrmann, Andreas) (Heitmann, Mark) (Goldstein, Daniel G.)
Determinants of perceived web site interactivity
1
(Zinkhan, George M.) (Song, Ji Hee)
Do Frontline mechanisms matter? impact of quality and productivity orientations on unit revenue, …
1
(Singh, Jagdip) (Ye, Jun) (Marinova, Detelina)
Customer prioritization: does it pay off, and how should it be implemented?
1
(Homburg, Christian) (Droll, Mathias) (Totzek, Dirk)
Understanding voluntary turnover: path-specific job satisfaction effects and the importance of un…
1
(Gerhart, Barry) (Lee, Tae Heon) (Weller, Ingo, Trevor, Charlie O.)
Market orientation, job satisfaction, product quality, and firm performance: evidence from China
1
(Zhou, Kevin Zheng) (Li, Julie Juan) (Zhou, Nan) (Su, Chenting)
Critical incidents and the impact of satisfaction on customer share
1
(Verhoef, Peter C.) (Doorn, Jenny van)
The Long-term stock market valuation of customer satisfaction
1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Groening, Christopher) (Yalcin, Atakan)
Satisfaction, complaint, and the stock value gap
1
(Homburg, Christian) (Luo, Xueming)
Reaching your potential
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(Kaplan, Robert S.)
Delight by design: the role of hedonic versus utilitarian benefits
1
(Mahajan, Vijay) (Raghunathan, Rajagopal) (Chitturi, Ravindra)
Board up the windows: the interactive effects of hurricane-induced job stress and perceived resou…
1
(Hochwarter, Wayne A.) (Laird, Mary Dana)
The Moderating Effect of Work - Family centrality on work - family conflict, organizational attit…
1
(Carr, Jon C.) (Boyar, Scott L.) (Gregory, Brian t.)
Relationship Clean-Up Time: Using Meta-Analysis and path analysis to clarify relationships among …
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(Fassina, Neil E.) (Jones, David A.) (Uggerslev, Krista L.)
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CELEB FEB UI
PSB lt.1 - B. Penunjang
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PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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