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Safety-net losses from abandoning glass-steagall restrictions
1
(Kane, Edward J.) (Carow, Kenneth A.) (Narayanan, Rajesh P.)
Decoding Customer-Firm Relationships: How attachment Styles help Explain Customer's Preferences f…
1
(Bitner, Mary Jo) (Bolton, Ruth N.) (Mende, Martin)
Sourcing practices and boundaries of the firm in the financial services industry
1
(Ritzman, Larry P.) (Safizadeh, H. Hossein) (Field, Joy M.)
Investment bank reputation and the price and quality of underwriting services
1
(Fang, Hua Lily)
Does complexity deter customer-focus
1
(Krishnan, M.S.) (Ethiraj, Sendil K.) (Ramasubbu, Narayan)
When Disfluency Signals Competence: The Effect of Processing Difficulty on Perceptions of Service…
1
(Thompson, Debora V.) (Ince, Elise Chandon.)
Total access : giving customers what they want in an Anytime, anywhere world
1
(McKenna, Regis)
On the Riskiness of universal banking: evidence from banks in the investment banking business Pre…
1
(Geyfman, Victoria) (Yeager, Timothy J.)
Service Innovativeness and Firm Value
1
(Berry, Leonard L.) (Shankar, Venkatesh) (Dotzel, Thomas.)
Managing risk in the new world
1
(Champion, David (ed.))
Making the financial markets safe
1
(Champion, David (ed.)) (Merton, Robert)
The Effect od stating expectations on customer satisfaction and shopping experience
1
(Simonson, Itamar) (Ofir, Chezy)
Strengthening customer loyalty through intimacy and passion: roles of customer-firm affection and…
1
(Tse, David K.) (Chi Kin Yim) (Kimmy Wa Chan)
Household finance
1
(Campbell, John Y.)
Analisis hubungan otonomi perempuan dan kesinambungan pemanfaatan pelayanan kesehatan ibu dan ana…
1
(Dra. Omas Bulan Samosir, Ph.D (Pembimbing/Promotor)) (Dr. Dwini Handayani, S.E., M.Si (Penguji)) (Nafiah, Izzun) (Dr. Prani Sastiono, S.E., M.E., M.A (Penguji))
Cross-selling sequentially ordered products: an application to consumer banking services
1
(Li, Shibo) (Sun, Baohong) (Wilcox, Ronald T.)
Are Women more loyal customers than men? gender differences in loyalty to firms and individual se…
1
(Bijmolt, Tammo H.A.) (Melnyk, Valentyna) (Osselaer, Stijn M.J. van)
Five rules for retailing in a recession
1
(Favaro, Ken) (Romberger, Tim) (Meer, David)
The innovator's dilemma: the revolutionary national bestseller that changed the way we do business
3
(Christensen, Clayton M.)
Technology as an enabler of the global branding of retail financial services
1
(Wright, April)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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