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publisher=Academy of Marketing Science
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Marketing strategy: an assessment of the state of the field and outlook
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(Jayachandran, Satish) (Varadarajan, P. Rajan)
Personal selling and sales management: a relationship marketing perspective
1
(Weitz, Barton A.) (Bradford, Kevin D.)
Customer value: the next source for competitive advantage
1
(Woodruff, Robert B.)
Analyzing the commitment-loyalty link in service context
1
(Pritchard, Mark P.) (Havitz, Mark E.) (Howard, Dennis R.)
Consumer switching costs: a typology, antecedents, and consequences
1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)
Migrating" to new service providers: toward a unifying framework of consumers' switching behaviors
1
(Bansal, Harvir S.) (Taylor, Shirley F.) (James, Yannik St.)
A Three-component model of customer commitment to service providers
1
(Taylor, Shirley) (Bansal, Harvir S.) (Irving, P. Gregory)
Marketing strategy: an assessment of the state of the field and outlook
1
(Jayachandran, Satish) (Varadarajan, P. Rajan)
Intraorganizational determinants of key account management effectiveness
1
(Workman, John P.) (Homburg, Christian) (Jensen, Ove)
Consumer perceptions of product variants positioned on atypical attributes
1
(Ratneshwar, S.) (Desai, Kalpesh Kaushik)
Multigeneration innovation diffusion: the impact of intergeneration time
1
(Lehmann, Donald R.) (Pae, Jae H.)
Investigating industry context effects in consumer-firm relationships: preliminary results from a…
1
(Singh, Jagdip) (Nijssen, Edwin)
Retrospective and prospective views on the marketing/finance interface
1
(Hyman, Michael R.) (Mathur, Ike)
An empirical study of innate consumer innovativeness, personal characteristics, and new-product a…
1
(Mason, Charlotte H.) (Im, Subin) (Bayus, Barry L.)
Market-focused strategic flexibility: conceptual advances and an integrative model
1
(Grohmann, Bianca) (Johnson, Jean L.) (Lee, Ruby Pui) (Wan) (Saini, Amit)
Consumer switching costs: a typology, antecedents, and consequences
1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)
Service failure and recovery: the impact of relationship factors on customer satisfaction
1
(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)
The structure of reseller goals and performance in marketing channels
1
(Etzel, Michael J.) (Achrol, Ravi S.)
Factors influencing the likelihood of customer defection: the role of consumer knowledge
1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)
Effect of environmental dynamism on relational governance in manufacturer-supplier relationships:…
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(Joshi, Ashwin W.) (Campbell, Alexandra J.)
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CELEB FEB UI
PSB lt.1 - B. Penunjang
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PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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