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Winning back upset customer : melayani pelanggan kecewa
1
(Morgan, Rebecca L.) (Fiyanti Osman)
The financial services marketing handbook : tactics and techniques that produce results
3
(Ehrlich, Evelyn) (Fanelli, Duke)
Identifikasi model pengukuran brand personality dan customer trust pada ritel farmasi (Apotik)
1
(Bambang Wiharto (Pembimbing/Promotor)) (Indriani)
Efektifitas customer relationship management terhadap kepuasan pelanggan : (studi kasus pada pT X…
1
(John Daniel Rembeth (Pembimbing/Promotor)) (Syafrin Wirawan)
Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer …
1
(Nurdin Sobari (Pembimbing/Promotor)) (Mutia Imro Atussoleha)
Development of joourno's business plan as a one stop wedding solution venture
1
(John Daniel Rembeth (Pembimbing/Promotor)) (Syalinda Citra)
Pengaruh brand dan customer relationship management terhadap nilai pemegang saham (shareholder va…
1
(Tengku Ezni Balkiah (Pembimbing/Promotor)) (Arimbo Wibowo)
Implementasi Customer Lifetime Value (CLV) dalam mengelola profitabilitas klien di perusahaan pel…
1
(Thomas H. Secokusumo (Pembimbing/Promotor)) (Dicky Ghozali)
The new relationship marketing : how to build a large, loyal, profitable network using the social…
5
(715 (p)) (Smith, Mari)
Strategi customer retention melalui prediksi churn produk Indihome menggunakan big data analytics
1
(Athor Subroto (Pembimbing/Promotor)) (Febtriany)
Tilt : shifting your strategy from products to customers / Niraj Dawar
0
(Dawar, Niraj)
Unselling : the new customer experience / Scott Stratten, Alison Kramer
1
(Stratten, Scott)
Maximize your social : a one-stop guide to building a social media strategy for marketing and bus…
1
(Schaffer, Neal)
Handbook of strategic account management : a comprehensive resource
1
(Woodburn, Diana) (Wilson, Kevin)
Likeable business : why today's consumer demand more and how leaders can deliver
1
(Kerpen, Dave) (Braun, Theresa) (Pritchard, Valerie)
Uncommon service : how to win by putting customers at the core of your business
1
(Frei, Frances) (Morriss, Anne)
Penggunaan customer lifetime value (CLV) dalam mengelola profitability klien di perusahaan perikl…
1
(Thomas H. Secokusumo (Pembimbing/Promotor)) (Betty Handayani)
Internet marketing : Integrating online and offine strategies
1
(Roberts, Mary Lou)
Public relations : the profession and the practice
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(Lattimore, Dan)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
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