Found 22 results for your keywords: subject="Customer Retention"
Hal. Awal Sebelumnya 1 2

Transaction Attributes and Customer Valuation

1
(Braun, Michael) (Scheweidel, David A.) (Stein, Eli)

Do Switching costs make markets less competitive?

1
(Dube, Jean-Pierre) (Rossi, Peter E.) (Hitsch, Gunter J.)

Competitive density and the customer acquisition-retention trade-off

1
(Voss, Glenn B.) (Voss, Zannie Giraud)

A Longitudinal examination of Net promoter and firm revenue growth

1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)

A Longitudinal analysis of customer satisfaction and share of wallet: investigating the moderatin…

1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Hsu, Michael)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

Factors influencing the likelihood of customer defection: the role of consumer knowledge

1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

RFM and CLV: using iso-value curves for customer base analysis

1
(Yeung, Catherine, W.M.) (Wyer JR., Robert S.)

Customer churn prediction menggunakan big data analytics pendekatan untuk mengelola customer rete…

1
(Adrian Achyar (Pembimbing/Promotor)) (Pratama, Aswin Marfan)

Pengaruh Kualitas Layanan Terhadap Retensi Pelanggan Pada Layanan Mobile Banking Melalui Kualitas…

1
(Ganeswara, Ananggadipa) (Dr. Rizal Edy Halim, S.E., M.M. (Pembimbing/Promotor))
Hal. Awal Sebelumnya 1 2