Found 200 results for your keywords: subject="Customer Satisfaction"
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The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT Ga…

1
(Triyono Arief Wahyudi (Pembimbing/Promotor)) (Nurdin Sobari (Penguji)) (Sisdjiatmo K. Widhaningrat (Penguji)) (Bayuaji Prasetyo)

Analisis Pengaruh Servicescape dan Coffee Quality pada Kepuasan Pelanggan: Suatu Pendekatan Exper…

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(Adi Zakaria Afiff (Pembimbing/Promotor)) (Nurdin Sobari (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Annisa Luthfia Larasati)

Peran Green Practices dan Risiko Sebagai Moderasi dalam Membentuk Willingness to Pay Instrumen In…

1
(Avanti Fontana (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Triza Mudita (Penguji)) (Ikbar Raniadi Fardan)

Customer Loyalty pada Maskapai Low Cost Carrier: Peran Service Quality, Price Fairness dan Brand …

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(Karto Adiwijaya (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Ignatius Heruwasto (Penguji)) (Anggreana Vera Salsabila)

Aplikasi Teori S-O-R dalam Analisis Niat Beli Ulang Konsumen melalui E-Commerce Home and Living p…

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(Anna Amalyah Agus (Pembimbing/Promotor)) (Nurdin Sobari (Penguji)) (Rambat Lupiyoadi (Penguji)) (Tirsha Ailsa)

Digitaliasasi Proses Monitoring Pengiriman Harian untuk Meningkatkan Efisiensi Proses Bisnis Guna…

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(Arviansyah (Pembimbing/Promotor)) (RR. Ratih Dyah Kusumastuti (Penguji)) (Jonathan Nahum Marpaung (Penguji)) (Sandra Nastiti)

Pengaruh Pemasaran Berkelanjutan terhadap Loyalitas Pelanggan dengan Citra Merek dan Kepuasan Pel…

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(Karto Adiwijaya (Penguji)) (Nurdin Sobari (Penguji)) (Triza Mudita (Pembimbing/Promotor)) (Bambang Wisnu Aji)

Pengaruh Brand Knowledge, Perceived Product Quality, dan Perceived Service Quality terhadap Brand…

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(Sri Rahayu Hijrah Hati (Pembimbing/Promotor)) (Nurdin Sobari (Penguji)) (Adi Zakaria Afiff (Penguji)) (Almira Farahita Tabina)

Peran Commitment, Trust, dan Relative Dependence untuk Meningkatkan Customer Satisfaction dan Cus…

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(Tengku Ezni Balqiah (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Adi Zakaria Afiff (Penguji)) (Ryzky Pamungkas)

Niat Berpindah Nasabah Bank Konvensional ke Bank Syariah dengan Pendekatan Teori Push-Pull-Moorin…

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(Agung Nugroho (Pembimbing/Promotor)) (Karto Adiwijaya (Penguji)) (Ira Iriyanty (Penguji)) (Faisal Yusuf Baskoro)

Reexamining the Market Share?Customer Satisfaction Relationship

1
(Rego, Lopo L.) (Morgan, Neil A.) (Fornell, Claes)

Customer Satisfaction and Stock Returns Risk

1
(Tuli, Kapil R.) (Bharadwaj, Sundar G.)

Proactive Postsales Service: When and Why Does It Pay off?

1
(Challagalla, Goutam) (Kohli, Ajay K.) (Venkatesh R.)

Social Identity and the Service—Profit Chain

1
(Homburg, Christian) (Hoyer, Wayne D.) (Wieseke, Jan)

Critical Incidents and the Impact of Satisfaction on Customer Share

1
(Verhoef, Peter C.) (Doorn, Jenny van)

The Long-Term Stock Market Valuation of Customer Satisfaction

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(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Groening, Christopher) (Yalcin, Atakan)

Satisfaction, Complaint, and the Stock Value Gap

1
(Homburg, Christian) (Luo, Xueming)

Delight by Design: The Role of Hedonic versus Utilitarian Benefits

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(Mahajan, Vijay) (Raghunathan, Rajagopal) (Chitturi, Ravindra)

Determinants of Perceived Web Site Interactivity

1
(Zinkhan, George M.) (Song, Ji Hee)

The Impact of Consumer Perceived CSR on Brand Loyalty in the Green Cosmetics and Beauty Industry:…

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(Sri Rahayu Hijrah Hati (Pembimbing/Promotor)) (Ira Iriyanty (Penguji)) (Sri Daryanti (Penguji)) (Mochamad Ahmad)
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