Found 60 results for your keywords: subject="Customer relationship"
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The Hidden Minefields in the Adoption of Sales Force Automation Technologies

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(Speier, Cheri) (Venkatesh, Viswanath)

Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Re…

1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)

Balancing Acquisition and Retention Resources to Maximize Customer Profitability

1
(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)

Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Prop…

1
(Simonson, Itamar)

Friends, Businesspeople, and Relationship Roles: A Conceptual Framework and a Research Agenda

1
(Heide, Jan B.) (Wathne, Kenneth H.)

Managing Knowledge in International Firms: What role does customer knowledge play in building cus…

1
(Isfandiarni (Pembimbing/Promotor)) (Anindya Keishia Amberlyn)

How Chinese Retailers Are Reinventing the Customer Journey

1
(Yip, George S.) (Greeven, Mark J.) (Xin, Katherine)

Elevate Employees, Don’t Eliminate Them

1
(Buell, Ryan W.)

Perbaikan Customer Relationship Management melalui Optimasi Customer Feedback Form, Database Pela…

1
(Dony Abdul Chalid (Pembimbing/Promotor)) (Avanti Fontana (Penguji)) (Arviansyah (Penguji)) (Fatimah Jasmine)

Pengaruh Customer Relationship Management Berbasis Artificial Intelligence (AI-CRM) terhadap Terc…

1
(Nurdin Sobari (Pembimbing/Promotor)) (Karto Adiwijaya (Penguji)) (Daniel Tumpal Hamonangan Aruan (Penguji)) (Dinda Wahyu Risanti)

Business Coaching untuk Mengembangkan Model Bisnis Inovatif Guna Meningkatkan Penjualan Produk De…

1
(Avanti Fontana (Pembimbing/Promotor)) (Sisdjiatmo K. Widhaningrat (Penguji)) (Firliana Alvira) (Toto Pranoto (Penguji))

The Customer relationship management process: its measurement and impact on performance

1
(Reinartz, Werner J.) (Hoyer, Wayne D.) (Krafft, Manfred)

From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior

1
(Janakiraman, Ramkumar) (Bezaweda, Ram) (Kumar, Ashish) (Rishika, Rishika) (Kannan, P K)

Are Multichannel Customers Really More Valuable? The Moderating Role of Product Category Characte…

1
(Shankar, Venkatesh) (Kushwaha, Tarun)

Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Acc…

1
(Homburg, Christian) (Stierl, Marcel) (Bornermann, Torsten)

How does CEO tenure matter? the mediating role of firm-employee and firm-customer relationships

1
(Luo, Xueming) (Kanuri, Vamsi K.) (Andrews, Michelle)

Customer Relationship Management: Pengembangan Memakai Konsep-konsep di Pemasaran

1
(Heruwasto, I)

The Impact of customer relationship management implementation on cost and profit efficiencies: ev…

1
(Jayachandran, Satish) (Krasnikov, Alexander) (Kumar V.)

The Importance of modeling temporal dependence of timing and quantity in direct marketing

1
(Allenby, Greg M.) (Jen, Lichung) (Chou, Chien-Heng)

What's your Google strategy?

1
(Yoffie, David B.) (Hagiu, Andrei)
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