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Pemrioritasan klien pontensial guna mengakselerasi proses akuisisi klien : studi kasus : pemasara…
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(Sofyan Fauzy) (Bagio N Karno (Pembimbing/Promotor))
Analisis efektivitas strategi komunikasi dalam membangun public awareness studi kasus : Kominikas…
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(John Daniel Rembeth (Pembimbing/Promotor)) (Putri Mayan Kalingi)
Analisis strategi pemasaran jasa di Industri headhunter : (studi kasus PT. Global Liaquat Consult…
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(Bambang Wiharto (Pembimbing/Promotor)) (Bayu Perkasa Temadja)
Internal marketing implementation from leaders and employees perspective : qualitative and quanti…
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(Tengku Ezni Balqiah (Pembimbing/Promotor)) (Pelly Sianova)
Strategi manajemen pemasaran jasa kesehatan
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(Elu, Balthasar)
Strategi pemasaran jasa
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(Assauri, Sofjan)
Paradoks pemulihan layanan dengan memperhitungkan peran dimensi layanan dan tingkat keparahan keg…
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(Adi Zakaria Afiff (Pembimbing/Promotor)) (Malakalamere, Matthew Victor)
Pengaruh logo perusahaan terhadap citra perushaan melalui service responsiveness : Analisis konsu…
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(Tengku Ezni Balqiah (Pembimbing/Promotor)) (Pradana, Glend)
Analisis pengaruh event quality terhadap satisfaction dan behavioral intention studi kasus : Jazz…
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(Hapsari Setyowardhani (Pembimbing/Promotor)) (Sanjaya, Novy Amelia)
Analisis pengaruh product related factors dan channel related factors terhadap purchase intention…
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(Adrian Achyar (Pembimbing/Promotor)) (Novi Romauli)
Pengaruh appraisal emotion, ersvice quality, perceived value, customer satisfaction terhadap repa…
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(Elevita Yuliati (Pembimbing/Promotor)) (Rizky Satrio Nugroho)
Services marketing : integrating customer focus across the firm
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(Zeithaml, Valarie A.) (Bitner, Mary Jo) (Gremler, Dwayne D.)
Analisis pengaruh celebrity involvement dan desnation perception ( Affective image, cognitive ima…
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(Yanthi Andhita) (Dwi Widiartri (Pembimbing/Promotor))
Analisis hubungan destination image, tourist satifaction dan destination loyalty Studi kasus : Ta…
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(Muhammad Imam Luthfi) (HapsariSetyowardhani (Pembimbing/Promotor))
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock
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(Lovelock, Christopher) (Wirtz, Jochen)
Analisis pengaruh destination image dan tourist's satisfaction terhadap sedtination loyalty Studi…
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(Hapsari Setyowardhani (Pembimbing/Promotor)) (Arifin S.S.K.)
Pola pemasaran jasa biro perjalanan wisata dalam memasarkan pariwisata Islam : studi kasus Biro P…
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(Hapsari Setyo Wardhani (Pembimbing/Promotor)) (Levena Kartika Putri)
Service marketing people, technology, strategy Christopher Lovelock [and] Jochen Wirtz
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(Lovelock, Christopher) (Wirtz, Jochen)
Service marketing people, technology, strategy Christopher Lovelock [and] Jochen Wirtz
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(Lovelock, Christopher) (Wirtz, Jochen)
Hubungan faktor-faktor (core service quality, periperal service quality, perceived value for tim…
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(Hapsari Setyo Wardhani (Pembimbing/Promotor)) (Lydia Devi Nursanthi)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
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