Found 1140 results for your keywords: subject="SFA"
Hal. Awal Sebelumnya 21 22 23 24 25 Berikutnya Hal. Akhir

Delegation and employee work outcomes: an examination of the cultural context of mediating proces…

1
(Chen, Zhen Xiong) (Aryee, Samuel)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

Satisfaction strength and customer loyalty

1
(Grewal, Rajdeep) (Chandrashekaran, Murali) (Rotte, Kristin) (Tax, Stephen S.)

The Role of other orientation in reactions to job characteristics

1
(Korsgaard, M. Audrey) (Meglino, Bruce M.)

Hard day's work: a boon for performance but a bane for satisfaction?

1
(McFarlin, Dean B.)

To be or not to be [Happy]: the role of employee well-being

1
(Wright, Thomas A.)

Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms

1
(Barger, Patricia B.) (Grandey, Alicia A.)

How important are job attitudes?meta-analytic comparisons of integrative behavioral outcomes and …

1
(Harrison, David A.) (Newman, Daniel A.) (Roth, Philip L.)

Whence consumer loyalty?

1
(Oliver, Richard L.)

The impact of cognitive intertia on postconsumption evaluation processes

1
(Mattila, Anna S.)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

On the trait atecedents and outcomes of service worker job resourcefulness: a hierarchical model …

1
(Mowen, John C.) (Brown, Tom J.) (Licata, Jane W.) (Harris, Eric G.)

An empirical test of trust-building processes and outcomes in sales manager-salesperson relations…

1
(Bellenger, Danny N.) (Brashear, Thomas G.) (Boles, James S.) (Brooks, Charles M.)

Factors influencing the likelihood of customer defection: the role of consumer knowledge

1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)

Service failure and recovery: the impact of relationship factors on customer satisfaction

1
(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Internal benefits of service-worker customer orientation: job satisfaction, commitment, and organ…

1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

Customer satisfaction and shareholder value

1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)

Firms reap what they sow: the effects of shared values and perceived organizational justice on cu…

1
(Netemeyer, Richard G.) (Maxham, James G.)
Hal. Awal Sebelumnya 21 22 23 24 25 Berikutnya Hal. Akhir