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Choosing among alternative service delivery modes: an investigation of customer trial of self-ser…
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(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)
Reducing adverse selection through customer relationship management
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(Gruca, Thomas S.) (Cao, Yong)
The Entrepreneur's choice between private and public ownership
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(Boot, Arnoud W. A.) (Gopalan, Radhakrishnan)
Simultaneous signaling and screening with warranties
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(Soberman, David A.)
To buy or not to buy: response mode effects on consumer choice
1
(Nowlis, Stephen M.) (Dhar, Ravi)
Cross-selling sequentially ordered products: an application to consumer banking services
1
(Li, Shibo) (Sun, Baohong) (Wilcox, Ronald T.)
How to Counsel People at Work : A Practical Approach to Staff Care
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(Humphries, John)
I'm A Coach : Strategi Mengembangkan Potensi Diri dengan Coaching
1
(Pramudianto)
Live Your Highest Value
1
(Taufiq, Wirzal)
Meningkatkan kinerja tim melalui coaching and counseling
1
(Minor, Marianne)
The Art of Closing any deal: how to be A master closer in Everything you do
1
(Pickens, James W.)
Organizational entry :recruitment, selection and sosialization of new comers
1
(Wanoris, John P)
Self development in orgnizations
1
(Mike Pedler et al)
Human resource selection
1
(Gatewood, Robert D) (Feild, Hubert S)
The Prime solution close the value gap, increase margins, and win the complex sale
1
(Thull, Jeff)
Strategic selling-in management: sebuah pendekatan pemodelan strategi
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(Ferdinand, Augusty)
Order from chaos: a six-step plan for organizing your self, your office, and your life
1
(Davenport, Liz)
Secrets of power negotiating for sales people : inside secrets from a master negotiator Roger Dawson
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(Dawson, Roger)
Rethingking the sales force : redefining selling to create and capture customer value Neil Rackman
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(Rackman, Neil) (Vincentis, John R. De)
Adversity quotient: turning obstacles into opportunities
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(Stoltz, Paul G.)
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CELEB FEB UI
PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
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