Found 1140 results for your keywords: subject="SFA"
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Customer satisfaction, cash flow, and shareholder value

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(Gruca, Thomas S.) (Rego, Lopo L.)

How organizational complaint handling drives customer loyalty: an analysis of the mechanistic and…

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(Homburg, Christian) (Furst, Andreas)

A Direct approach to predicting discretized response intarget marketing

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(Gupta, Sachin) (Bodapati, Anand)

Keeping the customer satisfied: a guide to field service

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(Eastman Kodak Co.)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

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(Heskett, James L.) (W. Earl Sasser)

My job, my self : work and the creation of the modern individual

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(Gini, Al)

Total access : giving customers what they want in an Anytime, anywhere world

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(McKenna, Regis)

Measuring customer satisfaction: development and use of questionnaires

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(Hayes, Bob E.)

Pengaruh generic dan islamic attributes terhadap kepuasan wisatawan serta konsekuensinya pada par…

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(Fajriyati, Ilisa) (Dr. Ignatius Heruwasto (Penguji)) (Dr. Rizal Edy halim (Penguji)) (Dr. T. Ezni Balqiah (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Pembimbing/Promotor)) (Prof. Firmanzah, S.E., M.M., M.Phil., Ph.D (Penguji)) (Gita Gayatri, Ph.D (CoPromotor)) (Sri Rahayu Hijrah Hati, Ph.D (CoPromotor)) (Dr. Asnan Furinto (Penguji))

Pengaruh values orientation terhadap green functional benefit, green monetary cost, green satisfa…

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(Dr. Ignatius Heruwasto (CoPromotor)) (Gita Gayatri, Ph.D (Penguji)) (Sri Rahayu Hijrah Hati, Ph.D (Penguji)) (Dr. M. Gunawan Aliff (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Penguji)) (Prof. Prijono Tjiptoherijanto, Ph.D (Pembimbing/Promotor)) (Prof. I.G.N. Agung, Ph.D (Penguji)) (Imaningsih, Erna Sofriana) (Daniel Tumpal H. Aruan, Ph.D (CoPromotor))

Efek perceived quality of performance dari peripheral conference service terhadap loyalitas peser…

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(Dr. Nurdin Sobari (Penguji)) (Dr. M. Gunawan Aliff (Penguji)) (Dr. T. Ezni Balqiah (CoPromotor)) (Prof. Dr. Sofjan Assauri S.E., MBA (Pembimbing/Promotor)) (Dr. Rizal Edy Salim (Penguji)) (Harryadin Mahardika, Ph.D (Penguji)) (Rudatin, Christina Lipuring Tyas) (Prof. Dr. Adi Zakaria Afiff (CoPromotor))

Perceived justice, post recovery satisfaction pelanggan online serta pengaruhnya terhadap behavio…

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(Kussusanti) (Dr. Ignatius Heruwasto (Penguji)) (Dr. Tengku Ezni Balqiah (Penguji)) (Sari Wahyuni S.I.P., M.Sc., Ph.D. (Penguji)) (Sri Rahayu Hijrah Hati, Ph.D (Penguji)) (Prof. Prijono Tjiptoherijanto, Ph.D (Pembimbing/Promotor)) (Dr. Rizal Edy Halim (CoPromotor)) (Dr. Asnan Furinto (CoPromotor)) (Arnold Japutra, Ph.D (Penguji))

Efek tingkat partisipasi pelanggan dan atribusi kegagalan layanan terhadap kepuasan pelanggan dal…

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(Istijanto) (Dr. Ignatius Heruwasto (Penguji)) (Dr. Rizal E. Halim (Penguji)) (Dr. Nurdin Sobari S.E., M.M (Penguji)) (Dr. Adi Zakaria Afiff MBA (Pembimbing/Promotor)) (Prof. Prijono Tjiptoherijanto S.E., M.A., Ph.D (Penguji)) (Prof. Agus W. Soehadi, Ph.D. (Penguji)) (Dr. Ir. T. Ezni Balqiah M.E (CoPromotor))

Dampak dari kesesuaian antara strategi portofolio merek dan budaya terhadap kinerja perusahaan pa…

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(Siboro, Guntur S.) (Dr. M Gunawan Alif (Penguji)) (Dr. Rizal E. Halim (Penguji)) (Dr. Nurdin Sobari S.E., M.M (Penguji)) (Dr. Adi Zakaria Afiff MBA (Pembimbing/Promotor)) (Dr. Ir. T. Ezni Balqiah M.E (CoPromotor)) (Prof. Dr. Sofjan Assauri S.E., MBA (Penguji)) (Harryadin Mahardika (Penguji))

Faktor-faktor yang mempengaruhi kepuasan konsumen pada brand page

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(Dr. Ignatius Heruwasto (Penguji)) (Dr. Tengku Ezni Balqiah (Penguji)) (Daniel Tumpal H. Aruan, S.Si., M.S.M., Ph.D (Pembimbing/Promotor)) (Hardianto, Ferdiansyah)

Pengaruh school climate, social-emotional learning, dan proactive personality terhadap job satisf…

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(Riani Rachmawati, S.E., M.A., Ph.D (Penguji)) (Ir. Aryana Satrya, M.M., Ph.D (Pembimbing/Promotor)) (Fanhandaya, Fairuz Awwal) (Dr. Dudi Hendrakusuma Syahlani (Penguji))

The comparison of turnover intention between Indonesian and Vietnamese garment workers: The effec…

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(Sari Wahyuni, Ph.D (Pembimbing/Promotor)) (Fanny Martdianty, M.M., Ph.D (Penguji)) (Riani Rachmawati, S.E., M.A., Ph.D (Penguji)) (Nasution, Rizka Dani Anggita)

Pengaruh talent development terhadap job satisfaction, job performance, dan affective Commitment …

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(Ir. Aryana satrya, MM., Ph.D (Penguji)) (Dr. Elok Savitri Pusparini, SE., MM (Penguji)) (Riani Rachmawati, SE., MA., Ph.D (Pembimbing/Promotor)) (Fauziah, Ika Mulatsih)

Peran halal country image dan halal branding constructs pada industri makanan halal : pengaruhnya…

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(Dr. Tengku Ezni Balqiah (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Pembimbing/Promotor)) (Kusnandar, Arief) (Gita Gayatri, SE., MM., Ph.D (Penguji))

Pengaruh perceived support terhadap organizational citizenship behaviour : peran mediasi job sati…

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(Budi W. Soetjipto, DBA (Penguji)) (Fanny Martdianty, SE., MM., Ph.D (Penguji)) (Dr. Elok Savitri Pusparini, SE., MM (Pembimbing/Promotor)) (Cahyani, Kartika)
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