Found 1745 results for your keywords: subject="Vice"
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Pengaruh Budaya Organisasi Terhadap Learning Capability dan kinerja Organisasi ( Studi Kasus pada…

1
(Ariyanto, Okky Teguh)

Multimarket contact and service quality: evidence from on-time performance in the U.S. Airline in…

1
(Prince, Jeffrey T.) (Simon, Daniel H.)

Five rules for retailing in a recession

1
(Favaro, Ken) (Romberger, Tim) (Meer, David)

The Diffusion of services

1
(Libai, Barak) (Muller, Eitan) (Peres, Renana)

Learning from supply-side agents: the impact of technology solution providers' experiential diver…

1
(Weigelt, Carmen) (Sarkar, MB.)

Proactive postsales service: when and why does It pay off?

1
(Challagalla, Goutam) (Kohli, Ajay K.) (Venkatesh R.)

Social identity and the service-profit chain

1
(Homburg, Christian) (Hoyer, Wayne D.) (Wieseke, Jan)

Antecedents of day-level proactive behavior: a look at job stressors and positive affect during t…

1
(Fritz, Charlotte) (Sonnentag,Sabine)

Strengthening customer loyalty through intimacy and passion: roles of customer-firm affection and…

1
(Tse, David K.) (Chi Kin Yim) (Kimmy Wa Chan)

Control of intellectual assets in client relationships: implications for innovation

1
(Leiponen, Aija)

Does interfirm modularity complement ignorance? a field study of software outsourcing alliances

1
(Tiwana, Amrit)

A Retrospective view of corporate diversity training from 1964 to the present

1
(Anand, Rohini) (Winters, Mary-Frances)

Customer (in) justice and emotional labor: the role of perspective taking, anger, and emotional r…

1
(Rupp, Deborah E.) (McCance, A. Silke) (Spencer, Sharmin) (Sonntag, Karlheinz)

Effect of service transition strategies on firm value

1
(Palmatier, Robert W.) (Steenkamp, Jan-Benedict E.M.) (Fang, Eric)

Value creation in knowledge-based firms: aligning problems and resources

1
(Woiceshyn, Joana) (Falkenberg, Loren)

A Service-dominant logic for management education: it's time

1
(Bowen, David E.) (Ford, Robert C.)

The Next revolution in productivity

1
(Calhoun, Jack) (Stevens, Dennis) (Merrifield, Ric)

Marketing when customer equity matters

1
(Hanssens, Dominique M.) (Thorpe, Daniel) (Finkbeiner, Carl)

How to sell services more profitably

1
(Reinartz, Werner) (Ulaga, Wolfgang)

The Four things a service business must get right

1
(Frei, Frances X.)
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