Found 1274 results for your keywords: subject="Service"
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Pengaruh kualitas teknologi jasa layanan mandiri setelah terjadi kegagalan dan pemulihan kegagala…

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(Kustiawan, Unggul) (Dr. Tengku Ezni Balqiah (Penguji)) (Dr. M. Gunawan Alif (Penguji)) (Gita Gayatri Ph.D. (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Penguji)) (Prof. Prijono Tjiptoherijanto, Ph.D (Pembimbing/Promotor)) (Dr. Rizal Edy Halim (CoPromotor)) (Harryadin Mahardika, Ph.D (Penguji))

Discovering the soul of service, the nine drivers of sustainable business success

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(Berry, Leonard L.)

Efek perceived quality of performance dari peripheral conference service terhadap loyalitas peser…

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(Dr. Nurdin Sobari (Penguji)) (Dr. M. Gunawan Aliff (Penguji)) (Dr. T. Ezni Balqiah (CoPromotor)) (Prof. Dr. Sofjan Assauri S.E., MBA (Pembimbing/Promotor)) (Dr. Rizal Edy Salim (Penguji)) (Harryadin Mahardika, Ph.D (Penguji)) (Rudatin, Christina Lipuring Tyas) (Prof. Dr. Adi Zakaria Afiff (CoPromotor))

Customer loyalty pada fixed-broadband internet service provider (studi pada Indihome)

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(Daniel Tumpal H. Aruan, Ph.D (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Pembimbing/Promotor)) (Gita Gayatri, SE., MM., Ph.D (Penguji)) (Atmaja, Alvin Albertha Dwi)

Analisis pengaruh kapabilitas dinamis dan kinerja inovasi terhadap kinerja layanan publik : studi…

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(Satria, Reza) (Dr. Lily Sudhartio (Penguji)) (Dr. Yasmine Nasution (Penguji)) (RR. Ratih Dyah Kusumastuti, Ph.D (Pembimbing/Promotor))

Developing and Leveraging Human Capital Resource to Promote Service Quality : Testing a Theory of…

1
(Aryee, Samuel) (Fred O. Walumbwa) (Emmanuel Y. M. Seidu) (Lilian E. Otaye)

Managing in the service economy

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(Heskett, James L.)

Group learning

1
(Cronin, Matthew A.) (Wilson, Jeanne M.) (Goodman, Paul S.)

Control of intellectual assets in client relationships: implications for innovation

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(Leiponen, Aija)

Market calue effects of acquisitions involving internet firms: a resources-based analysis

1
(Hitt, Michael A.) (Semadeni, Matthew) (Uhlenbruck, Klaus)

Learning from supply-side agents: the impact of technology solution providers' experiential diver…

1
(Weigelt, Carmen) (Sarkar, MB.)

Managing the service economy:prospects and problems.

1
(Inman, Robert P.)

What is a professional service firm? towards a theory and taxonomy of knowledge intensive firms

1
(Nordenflycht, Andrew von)

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Managing government employees : How to motivate your people, deal with difficult issues, and achi…

1
(Liff, Stewart)

Service failure and recovery: the impact of relationship factors on customer satisfaction

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(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)

Peranan pengelolaan pengetahuan terhadap perubahan model bisnis dalam industri jasa teknis migas

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(Dr. Ignatius Heruwasto (Penguji)) (Rofikoh Rokhim, Ph.D (Pembimbing/Promotor)) (Dr. Dwi Soetjipto (Penguji)) (Ruslan Prijadi, Ph.D (Penguji)) (Aryana Satrya, ph.D (Penguji)) (Supriadi Legino, Ph.D (Penguji)) (Hamdi, Edi) (Dr. Yanki Hartijasti, MBA, M.Si (CoPromotor)) (Dr. Siti Yasmina Zubaedah (CoPromotor))

Buyer monitoring: a means to insure personalized service

1
(Ross, William T.) (Kwortnik, Robert J.) (Lynn, W. Michael)

The Diffusion of services

1
(Libai, Barak) (Muller, Eitan) (Peres, Renana)

Learning from a service guarantee quasi experiment

1
(John, George) (Chen, Xinlei) (Hays, Julie M.) (Hill, Arthur V.) (Geurs, Susan E.)
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