Found 1274 results for your keywords: subject="Service"
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Learning from supply-side agents: the impact of technology solution providers' experiential diver…

1
(Weigelt, Carmen) (Sarkar, MB.)

Managing the service economy:prospects and problems.

1
(Inman, Robert P.)

What is a professional service firm? towards a theory and taxonomy of knowledge intensive firms

1
(Nordenflycht, Andrew von)

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Managing government employees : How to motivate your people, deal with difficult issues, and achi…

1
(Liff, Stewart)

Service failure and recovery: the impact of relationship factors on customer satisfaction

1
(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)

Peranan pengelolaan pengetahuan terhadap perubahan model bisnis dalam industri jasa teknis migas

1
(Dr. Ignatius Heruwasto (Penguji)) (Rofikoh Rokhim, Ph.D (Pembimbing/Promotor)) (Dr. Dwi Soetjipto (Penguji)) (Ruslan Prijadi, Ph.D (Penguji)) (Aryana Satrya, ph.D (Penguji)) (Supriadi Legino, Ph.D (Penguji)) (Hamdi, Edi) (Dr. Yanki Hartijasti, MBA, M.Si (CoPromotor)) (Dr. Siti Yasmina Zubaedah (CoPromotor))

Buyer monitoring: a means to insure personalized service

1
(Ross, William T.) (Kwortnik, Robert J.) (Lynn, W. Michael)

The Diffusion of services

1
(Libai, Barak) (Muller, Eitan) (Peres, Renana)

Learning from a service guarantee quasi experiment

1
(John, George) (Chen, Xinlei) (Hays, Julie M.) (Hill, Arthur V.) (Geurs, Susan E.)

Are All managers created equal?

1
(Goldfarb, Avi) (Yang, Botao)

The Theoritical underpinnings of customer asset management: a framework and propositions for futu…

1
(Lemon, Katherine N.) (Verhoef, Peter C.) (Bolton, Ruth)

On the trait atecedents and outcomes of service worker job resourcefulness: a hierarchical model …

1
(Mowen, John C.) (Brown, Tom J.) (Licata, Jane W.) (Harris, Eric G.)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

Managing in the service economy

1
(Heskett, James L.)

Hospitality and travel marketing

1
(Morrison, Alastair M.)

Pengaruh brand orientation dengan moderasi organization change readiness di dalam meningkatkan br…

1
(Dr. T. Ezni Balqiah (Penguji)) (Daniel Tumpal H. Aruan, Ph.D (Penguji)) (Sri Rahayu Hijrah Hati, Ph.D (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Penguji)) (Dr. Rizal Edy Halim (CoPromotor)) (Dr. Asnan Furinto (Penguji)) (Tobing, Rudy) (Prof. Dr. Suroso Martowiredjo (Pembimbing/Promotor)) (Dr. M. Gunawan Alif (CoPromotor))

Command performance - the art of delivering quality sercive

1
(Martin, John E.)

Modeling service alliances: an exploratory investigation of spillover effects in service partners…

1
(Bourdeau, Brian L.) (Cronin, J. Joseph) (Voorhees, Clay M.)

The Next revolution in productivity

1
(Calhoun, Jack) (Stevens, Dennis) (Merrifield, Ric)
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