Found 1745 results for your keywords: subject="Vice"
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Group learning

1
(Cronin, Matthew A.) (Wilson, Jeanne M.) (Goodman, Paul S.)

What happened to village infrastructure and public services during the economic crisis in Indonesia?

1
(Suryahadi, Asep) (Suryadarma, Daniel) (Darja, Jesse) (Sumarto, Sudarno)

Faktor yang mempengaruhi kualitas pelayanan pegawai pemerintah daerah penerima otonomi award di J…

1
(Prianto, Agus)

A Cultural models approach to service recovery

1
(Ringberg, Torsten) (Odekerken-Schroder, Gaby) (Christensen, Glenn L.)

Responsiveness to customers and competitors: the role of affective and cognitive organizational s…

1
(Homburg, Christian) (Grozdanovic, Marko) (Klarmann, Martin)

Rethinking customer solutions: from product bundles to relational processes

1
(Tuli, Kapil R.) (Kohli, Ajay K.) (Bharadwaj, Sundar G.)

Modeling service alliances: an exploratory investigation of spillover effects in service partners…

1
(Bourdeau, Brian L.) (Cronin, J. Joseph) (Voorhees, Clay M.)

Are All smiles created equal? how emotional contagion and emotional labor affect service relation…

1
(Hennig-Thurau, Thorsten) (Groth, Markus) (Paul, Michael) (Gremler,Gremler, Dwayne D.)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

Reflections upon "sizing the emerging global labor market"

1
(Dossani, Rafiq) (Kenney, Martin)

Sizing the emerging global labor market: rational behavior from both companies and countries can …

1
(Farrell, Diana) (Laboissiere, Martha A.) (Rosenfeld, Jaeson)

The Service learning component in business education: the values linkage void

1
(Steiner, Susan D.) (Watson, Mary Anne)

Service clues and customer assessment of the service experience: lessons from marketing

1
(Berry, Leonard L.) (Wall, Eileen A.) (Carbone, Lewis P.)

Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms

1
(Barger, Patricia B.) (Grandey, Alicia A.)

Technology as an enabler of the global branding of retail financial services

1
(Wright, April)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

On the trait atecedents and outcomes of service worker job resourcefulness: a hierarchical model …

1
(Mowen, John C.) (Brown, Tom J.) (Licata, Jane W.) (Harris, Eric G.)

Service failure and recovery: the impact of relationship factors on customer satisfaction

1
(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Internal benefits of service-worker customer orientation: job satisfaction, commitment, and organ…

1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)
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