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Pengaruh Brand Likeability Terhadap Brand Perception Apple Inc. = Brand Likeability Influence on …
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(Rizal Edy Halim (Penguji)) (Akhir Matua Harahap (Penguji)) (Melia Retno Astrini (Pembimbing/Promotor)) (Antonio Russell Winata)
Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelang…
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(Rizal Edy Halim (Penguji)) (Akhir Matua Harahap (Penguji)) (Melia Retno Astrini (Pembimbing/Promotor)) (Muhammad Faishal Aqsadewa)
Analisis Pengaruh Persepsi Harga dan Pengemasan Produk Terhadap Perilaku Pencarian Informasi Pra …
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(Ira Iriyanty (Pembimbing/Promotor)) (Agung Nugroho (Penguji)) (Prasasya Pinasthika) (Tengku Ezni Balqiah (Penguji))
The Effect of Customer Perceived Ethicality on Brand Equity: A Study on Millennial and Gen Z Star…
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(Karto Adiwijaya (Penguji)) (Triza Mudita (Pembimbing/Promotor)) (Sisdjiatmo Kusumosuwidho (Penguji)) (Emirega Asanda)
Pengaruh Digital Environmental, Social, and Governance (DESG) dimediasi Customer Attitudes terhad…
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(Fandis Ekyawan (Pembimbing/Promotor)) (Sumiyarto (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Aranda Yogi Nugroho)
Pengaruh Interaksi Personal Beauty Advisor Terhadap Positive Word-Of-Mouth dan Purchase Intention…
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(Anna Amalyah Agus (Pembimbing/Promotor)) (Yeshika Alversia (Penguji)) (Rambat Lupiyoadi (Penguji)) (Alifia Nurbaiti Syavira)
Pengaruh Persepsi Etika Konsumen Terhadap Brand Affect, Brand Image dan Brand Equity Nasabah Reta…
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(Anna Amalyah Agus (Pembimbing/Promotor)) (Yeshika Alversia (Penguji)) (Rafael Isaiah Rahaynanto) (Rambat Lupiyoadi (Penguji))
Analisis Pengaruh Service Quality dan Perceived Benefit dalam Layanan Online Grocery Shopping den…
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(Ratih Dyah Kusumastuti (Pembimbing/Promotor)) (Nurmala (Penguji)) (Lenny Suardi (Penguji)) (Audra Feralda Budiputri)
Pengaruh E-Commerce Marketing Stimuli terhadap Trust, Customer Satisfaction, dan Customer Loyalty…
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(Ignatius Heruwasto (Pembimbing/Promotor)) (Rizal Edy Halim (Penguji)) (Karto Adiwijaya (Penguji)) (Maraya Sakinah)
Alleviating the Burden of Emotional Labor: The Role of Social Sharing
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(McCance, A. Silke) (Nye, Christopher D.) (Wang, Lu) (Jones, Kisha S.) (Chiu, Chi-yue)
Services Management Research Review, Integration, and Future Directions
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(Subramony, Mahesh) (Pugh, S Douglas)
Hug your haters : how to embrace complaints and keep your customers
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(Baer, Jay)
The “New You” Business
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(Pine II, B. Joseph) (Gilmore, James H.) (Bettencourt, Lance A.) (Norton, David W.)
Customer Experience in the Age of AI
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(Edelman, David C.) (Abraham, Mark)
The Relationship-based enterprise : powering business success through customer relationship manag…
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(McKenzie, Ray)
A Simpler Way to Modernize Your Supply Chain
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(Simchi-Levi, David) (Timmermans, Kris)
How Chinese Retailers Are Reinventing the Customer Journey
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(Yip, George S.) (Greeven, Mark J.) (Xin, Katherine)
Elevate Employees, Don’t Eliminate Them
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(Buell, Ryan W.)
What Professional Service Firms Must Do to Thrive
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(Nanda, Ashish.) (Narayandas, Das)
Strategic Six sigma : best practices from the executive suite
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(Smith, Dick) (Blakeslee, Jerry) (Koonce, Richard)
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