Found 138 results for your keywords: subject="Customer relations"
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Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Acc…

1
(Homburg, Christian) (Stierl, Marcel) (Bornermann, Torsten)

How does CEO tenure matter? the mediating role of firm-employee and firm-customer relationships

1
(Luo, Xueming) (Kanuri, Vamsi K.) (Andrews, Michelle)

Critical service logic: making sense of value creation and co-creation

1
(Gronroos, Christian) (Voima, Paivi)

Customer Relationship Management: Pengembangan Memakai Konsep-konsep di Pemasaran

1
(Heruwasto, I)

The Impact of customer relationship management implementation on cost and profit efficiencies: ev…

1
(Jayachandran, Satish) (Krasnikov, Alexander) (Kumar V.)

When customer love turns into lasting hate:the effects of relationship strength and time on custo…

1
(Gregoire, Yany) (Tripp, Thomas M.) (Legoux, Renaud)

Using gifts and trees to make recyclers of Indian consumers

1
(O\'Connell, Andrew)

The Importance of modeling temporal dependence of timing and quantity in direct marketing

1
(Allenby, Greg M.) (Jen, Lichung) (Chou, Chien-Heng)

Are Women more loyal customers than men? gender differences in loyalty to firms and individual se…

1
(Bijmolt, Tammo H.A.) (Melnyk, Valentyna) (Osselaer, Stijn M.J. van)

Do You thank the taxpayer for your bailout?

1
(Raggio, Randle D.)

What's your Google strategy?

1
(Yoffie, David B.) (Hagiu, Andrei)

Is Firm trust essential in a trusted environment? how trust in the business context influences cu…

1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)

What was privacy?

1
(Mccreary, Lew)

The Contribution revolution: letting volunteers build your business

1
(Cook, Scott)

Is Firm trust essential in a trusted environment? how trust in the business context influences

1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)

Critical incidents and the impact of satisfaction on customer share

1
(Verhoef, Peter C.) (Doorn, Jenny van)

The Right way to manage unprofitable customers

1
(Mittal, Vikas) (Murshed, Feisal) (Sarkees, Matthew)

The Customers' revenge

1
(Ariely, Dan)

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

Optimal customer relationship management using Bayesian decision theory: an application for custo…

1
(Kumar, V.) (Venkatesan, Rajkumar) (Bohling, Timothy)
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