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Incorporating Strategic Consumer Behavior into Customer Valuation
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(Lewis, Michael)
The Role of Relational Information Processes and Technology Use in Customer Relationship Management
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(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)
A Strategic Framework for Customer Relationship Management
1
(Payne, Adrian) (Frow, Pennie)
Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale …
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(Urban, Glen L.) (Bart, Yakov) (Shankar, Venkatesh) (Sultan, Fareena)
Governance value analysis and marketing strategy
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(Ghosh, Mrinal) (John, George)
Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context
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(Woodruff, Robert B.) (Flint, Daniel J.) (Gardial, Sarah Fisher)
The GMS: A Broad Conceptualization of Global Marketing Strategy and Its Effect on Firm Performance
1
(Cavusgil, S. Tamer) (Zou, Shaoming)
Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?
1
(Dickson, Peter R.) (Rust, Roland T.) (Moorman, Christine)
The Effects of Ingredient Branding Strategies on Host Brand Extendibility
1
(Keller, Kevin Lane) (Desai, Kalpesh Kaushik)
How Critical Are Critical Reviews? The Box Office Effects of Film Critics, Star Power, and Budgets
1
(Basuroy, Suman) (Chatterjee, Subimal) (Ravid, S. Abraham)
Plural Governance in Industrial Purchasing
1
(Heide, Jan B.)
Market Situation Interpretation and Response: The Role of Cognitive Style, Organizational Culture…
1
(White, J. Chris) (Varadarajan, P. Rajan) (Dacin, Peter A.)
Mass-Communicated Prediction Requests: Practical Application and a Cognitive Dissonance Explanati…
1
(Sprott, David E.) (Spangenberg, Eric R.) (Grohmann, Bianca) (Smith, Ronn J.)
The Identity Salience Model of Relationship Marketing Success: The Case of Nonprofit Marketing
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(Hunt, Shelby D.) (Arnett, Dennis B.) (German, Steve D.)
A Configuration Theory Assessment of Marketing Organization Fit with Business Strategy and Its Re…
1
(Morgan, Neil A.) (Vorhies, Douglas W.)
Trading off between Value Creation and Value Appropriation: The Financial Implications of Shifts …
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(Mizik, Natalie) (Jacobson, Robert)
How Is Manifest Branding Strategy Related to the Intangible Value of a Corporation?
1
(Rao, Vithala R.) (Agarwal, Manoj K.) (Dahlhoff, Denise)
Antecedents and Outcomes of Marketing Strategy Comprehensiveness
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(Atuahene-gima, Kwaku) (Murray, Janet Y.)
Return on Marketing: Using Customer Equity to Focus Marketing Strategy
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(Zeithaml, Valarie A.) (Lemon, Katherine N.) (Rust, Roland T.)
Relationship Governance in a Supply Chain Network
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(Heide, Jan B.) (Wathne, Kenneth H.)
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