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subject="Service industrie"
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Hal. Awal
Sebelumnya
1
2
3
4
5
Hal. Akhir
Strategic positioning, human capital, and performance in service organizations: a customer intera…
1
(Skaggs, Bruce C.) (Youndt, Mark)
Managing in the service economy
1
(Heskett, James L.)
Managing the service economy:prospects and problems.
1
(Inman, Robert P.)
Managing in the service economy
1
(Heskett, James L.)
Globalization of Services : Some Implications for Theory and Practice
1
Discovering the soul of service: the nine drivers of sustainable business success
1
(Berry, Leonard L.)
Discovering the soul of service, the nine drivers of sustainable business success
1
(Berry, Leonard L.)
Pengaruh kesamaan fitur produk dalam inkonsistensi brand specific associations, tingkat product k…
1
(Adi Zakaria Afiff (Pembimbing/Promotor)) (Harri Kuswanda)
Penerapan sistem kualitas dalam industri jasa berdasarkan konsep total quality service
1
(Diana, Anastasia)
Manajemen saat-saat kebenaran penerapan sistem pelayanan zona memperbaiki saat-saat kebenaran yan…
1
(Ramel, Yanuarta RE.)
Analisa penerapam inventory dalam menghadapi kondisi perekonomian masa mendatang disusun oleh R. …
1
(Widjaja, R. Hermansyah)
Services marketing : integrating customer focus across the firm
5
(Zeithaml, Valarie A.) (Bitner, Mary Jo) (Gremler, Dwayne D.)
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock
9
(Lovelock, Christopher) (Wirtz, Jochen)
Marketing for hospitality and tourism Philip Kotler, John Bowen [and] James Makens
1
(Kotler, Philip) (Makens, James)
Principles of service marketing Adrian Palmer
5
(Palmer, Adrian)
2002 the new economy in APEC innovations, digital divide and policy APEC Economic Committee, Asia…
1
(Asia-Pacific Economic Cooperation. APEC Economic Committee (b))
Service marketing Valarie A. Zeithaml, Mary Ja Bitner
1
(Zeithaml, Valarie A.) (Bitner, Mary Ja)
Service operations management Roger W. Schmenner
1
(Schmenner, Roger W.)
Services marketing integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner
0
(Zeithaml, Valarie A.) (Bitner, Mary Jo)
Service management : operating decisions David A. Collier
1
(Collier, David A.)
Hal. Awal
Sebelumnya
1
2
3
4
5
Hal. Akhir
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Semua Koleksi
ADB Repository
Artikel Jurnal
B. Penunjang
B. Wajib
Cases Harvard
Data Ekonomi & Bisnis
Disertasi
eBook
Laporan Penelitian
Majalah
Non Buku
Open Source
Skripsi
Tesis
Video
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CELEB FEB UI
PSB lt.1 - B. Penunjang
PSB lt.1 - B. Wajib
PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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