Found 83 results for your keywords: subject="Service industrie"
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Internal benefits of service-worker customer orientation: job satisfaction, commitment, and organ…

1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

Understanding service convenience

1
(Grewal, Dhruv) (Berry, Leonard L.) (Seiders, Kathleen)

Strategic positioning, human capital, and performance in service organizations: a customer intera…

1
(Skaggs, Bruce C.) (Youndt, Mark)

Managing in the service economy

1
(Heskett, James L.)

Managing the service economy:prospects and problems.

1
(Inman, Robert P.)

Managing in the service economy

1
(Heskett, James L.)

Globalization of Services : Some Implications for Theory and Practice

1

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

Discovering the soul of service, the nine drivers of sustainable business success

1
(Berry, Leonard L.)

Pengaruh kesamaan fitur produk dalam inkonsistensi brand specific associations, tingkat product k…

1
(Adi Zakaria Afiff (Pembimbing/Promotor)) (Harri Kuswanda)

Penerapan sistem kualitas dalam industri jasa berdasarkan konsep total quality service

1
(Diana, Anastasia)

Manajemen saat-saat kebenaran penerapan sistem pelayanan zona memperbaiki saat-saat kebenaran yan…

1
(Ramel, Yanuarta RE.)

Analisa penerapam inventory dalam menghadapi kondisi perekonomian masa mendatang disusun oleh R. …

1
(Widjaja, R. Hermansyah)

Services marketing : integrating customer focus across the firm

5
(Zeithaml, Valarie A.) (Bitner, Mary Jo) (Gremler, Dwayne D.)

Marketing for hospitality and tourism Philip Kotler, John Bowen [and] James Makens

1
(Kotler, Philip) (Makens, James)

Principles of service marketing Adrian Palmer

5
(Palmer, Adrian)

2002 the new economy in APEC innovations, digital divide and policy APEC Economic Committee, Asia…

1
(Asia-Pacific Economic Cooperation. APEC Economic Committee (b))

Service marketing Valarie A. Zeithaml, Mary Ja Bitner

1
(Zeithaml, Valarie A.) (Bitner, Mary Ja)

Service operations management Roger W. Schmenner

1
(Schmenner, Roger W.)
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir