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Growing Existing Customers' Revenue Streams Through Customer Referral Programs
1
(Garnefeld, Ina) (Eggert, Andreas et all)
Targeting Revenue Leaders for a New Product
1
(Haenlein, Michael) (Libai, Barak)
Does Knowledge Base Compatibility Help or Hurt Knowledge Sharing Between Suppliers in Coopetition…
1
(Ganesan, Shankar) (Ho, Hillbun (Dixon))
Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Acc…
1
(Homburg, Christian) (Stierl, Marcel) (Bornermann, Torsten)
The Effects of Positive and Negative Online Customer Reviews: Do Brand Strength and Category Matu…
1
(Moore, William L.) (Carson, Stephen J.) (Ho-Dac, Nga H.)
Reexamining the Market Share?Customer Satisfaction Relationship
1
(Rego, Lopo L.) (Morgan, Neil A.) (Fornell, Claes)
How does CEO tenure matter? the mediating role of firm-employee and firm-customer relationships
1
(Luo, Xueming) (Kanuri, Vamsi K.) (Andrews, Michelle)
Modal intelektual
1
(Widyaningrum, Ambar)
Pengaruh human capital terhadap business performance melalui customer capital
1
(Juwita, Siti Pritiza) (Anggraini, Fivi)
Does complexity deter customer-focus
1
(Krishnan, M.S.) (Ethiraj, Sendil K.) (Ramasubbu, Narayan)
Customer Relationship Management: Pengembangan Memakai Konsep-konsep di Pemasaran
1
(Heruwasto, I)
Is doing good good for you? how corporate charitable contributions enhance revenue growth
1
(Lev, Baruch) (Petrovits, Christine) (Radhakrishnan, Suresh)
Contingent response to self-customization procedures: implications for decision satisfaction and …
1
(Dhar, Ravi) (Valenzuela, Ana) (Zettelmeyer, Florian)
Closing the customer feedback loop
1
(Reichheld, Fred) (Markey, Rob) (Dullweber, Andreas)
A Practical guide to combining products and services
1
(Berry, Leonard L.) (Shankar, Venkatesh) (Dotzel, Thomas)
Service attribute boundary conditions of the service climate-customer satisfaction link
1
(Schneider, Benjamin) (Ehrhart, Mark G.) (Mayer, David M.)
The Consequences of human resource stocks and flows: a longitudinal examination of unit service o…
1
(Ployhart, Robert E.) (Weekley, Jeff A.) (Ramsey, Jase)
Does Customer satisfaction matter to investors? findings from the bond market
1
(Anderson, Eugene W.) (Mansi, Sattar A.)
Using gifts and trees to make recyclers of Indian consumers
1
(O\'Connell, Andrew)
Assessing measurement invariance of customer value scale across two distinct groups of managers a…
1
(Nasution, Hanny N.)
Hal. Awal
Sebelumnya
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ADB Repository
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Cases Harvard
Data Ekonomi & Bisnis
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Laporan Penelitian
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Pidato Guru Besar
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Studi Kasus FEB UI
Tesis
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CELEB FEB UI
PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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