Pusat Sumber Belajar FEB UI
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Berikutnya
Hal. Akhir
Is Firm trust essential in a trusted environment? how trust in the business context influences cu…
1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)
Customer (in) justice and emotional labor: the role of perspective taking, anger, and emotional r…
1
(Rupp, Deborah E.) (McCance, A. Silke) (Spencer, Sharmin) (Sonntag, Karlheinz)
Customer prioritization: does it pay off, and how should it be implemented?
1
(Homburg, Christian) (Droll, Mathias) (Totzek, Dirk)
What was privacy?
1
(Mccreary, Lew)
The Incumbent's advantage
1
(Macmillian, Ian C.) (Selden, Larry)
The Contribution revolution: letting volunteers build your business
1
(Cook, Scott)
Pengaruh Human Capital terhadap Business performance melalui customer capital
1
(Juwita, Siti Pritiza)
Is Firm trust essential in a trusted environment? how trust in the business context influences
1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)
A Service-dominant logic for management education: it's time
1
(Bowen, David E.) (Ford, Robert C.)
How to sell services more profitably
1
(Reinartz, Werner) (Ulaga, Wolfgang)
The Right way to manage unprofitable customers
1
(Mittal, Vikas) (Murshed, Feisal) (Sarkees, Matthew)
The Four things a service business must get right
1
(Frei, Frances X.)
Analisis hubungan antara service quality, customer satisfaction, dan switching cost terhadap cust…
1
(Halim, Rizal Edy) (Herawati, Wenny)
Transforming strategy one customer at a time
1
(Tjan, Anthony K.) (Harrington, Richard J.)
Boss, i think someone stole our customer data
1
(McNulty, Eric)
Managing global accounts
1
(Yip, George S.) (Bink, Audrey J.M.)
The Customers' revenge
1
(Ariely, Dan)
Optimal marketing strategies for a customer data intermedia
1
(Sudhir, K.) (Pancras, Joseph)
Optimal customer relationship management using Bayesian decision theory: an application for custo…
1
(Kumar, V.) (Venkatesan, Rajkumar) (Bohling, Timothy)
Mapping your competitive position
1
(D\'Aveni, Richard)
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ADB Repository
Artikel Jurnal
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Cases Harvard
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eBook
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Non Buku
Pidato Guru Besar
Skripsi
Studi Kasus FEB UI
Tesis
Video
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CELEB FEB UI
PSB lt.1 - B. Penunjang
PSB lt.1 - B. Wajib
PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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