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Hal. Awal Sebelumnya 31 32 33 34 35 Berikutnya Hal. Akhir

The Right way to manage unprofitable customers

1
(Mittal, Vikas) (Murshed, Feisal) (Sarkees, Matthew)

The Four things a service business must get right

1
(Frei, Frances X.)

Analisis hubungan antara service quality, customer satisfaction, dan switching cost terhadap cust…

1
(Halim, Rizal Edy) (Herawati, Wenny)

Transforming strategy one customer at a time

1
(Tjan, Anthony K.) (Harrington, Richard J.)

Boss, i think someone stole our customer data

1
(McNulty, Eric)

Managing global accounts

1
(Yip, George S.) (Bink, Audrey J.M.)

The Customers' revenge

1
(Ariely, Dan)

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

Optimal customer relationship management using Bayesian decision theory: an application for custo…

1
(Kumar, V.) (Venkatesan, Rajkumar) (Bohling, Timothy)

Mapping your competitive position

1
(D\'Aveni, Richard)

A Consumer perspective on value creation

1
(Priem, Richard L.)

Choice goal attainment and decision and consumption satisfaction

1
(Lehmann, Donald R.) (Herrmann, Andreas) (Heitmann, Mark)

Modeling service alliances: an exploratory investigation of spillover effects in service partners…

1
(Bourdeau, Brian L.) (Cronin, J. Joseph) (Voorhees, Clay M.)

Customizing complex products: when should the vendor take control?

1
(Ghosh, Mrinal) (Stremersch, Stefan) (Dutta, Shantanu)

Fading optimism in products: temporal changes in expectations about performance

1
(Houston, Michael J.) (Monga, Ashwani)

Introduction to the marketing science institute special section on academic and practitioner coll…

1
(McAlister, Leigh)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

Satisfaction strength and customer loyalty

1
(Grewal, Rajdeep) (Chandrashekaran, Murali) (Rotte, Kristin) (Tax, Stephen S.)

Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms

1
(Barger, Patricia B.) (Grandey, Alicia A.)

Executive insights: building successful export business relationships: a behavioral perspective

1
(Katsikeas) (Leonidou, Leonidas C.) (S., Constantine) (Hadjimarcou, John)
Hal. Awal Sebelumnya 31 32 33 34 35 Berikutnya Hal. Akhir
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