Found 1490 results for your keywords: subject="Action"
Hal. Awal Sebelumnya 31 32 33 34 35 Berikutnya Hal. Akhir

On the trait atecedents and outcomes of service worker job resourcefulness: a hierarchical model …

1
(Mowen, John C.) (Brown, Tom J.) (Licata, Jane W.) (Harris, Eric G.)

An empirical test of trust-building processes and outcomes in sales manager-salesperson relations…

1
(Bellenger, Danny N.) (Brashear, Thomas G.) (Boles, James S.) (Brooks, Charles M.)

Factors influencing the likelihood of customer defection: the role of consumer knowledge

1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)

Service failure and recovery: the impact of relationship factors on customer satisfaction

1
(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Internal benefits of service-worker customer orientation: job satisfaction, commitment, and organ…

1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

Customer satisfaction and shareholder value

1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)

Firms reap what they sow: the effects of shared values and perceived organizational justice on cu…

1
(Netemeyer, Richard G.) (Maxham, James G.)

Psychological implications of customer participation in co-production

1
(Bendapudi, Neeli) (Leone, Robert P.)

Antecedents and consequences of merit pay fairness for industrial salespeople

1
(Singh, Jagdip) (Ramaswarni, Sridhar N.)

Exploring the phenomenon of customers' desired value change in a business-to-business context

1
(Woodruff, Robert B.) (Flint, Daniel J.) (Gardial, Sarah Fisher)

A longitudinal study of complaining customers' evaluations of multiple service failures and recov…

1
(Netemeyer, Richard G.) (Maxham, James G.)

Customer service yang baik landasan pencapaian customer satisfaction

1
(Assauri, Sofjan)

Gejala overreaction pada saham dalam perhitungan indeks LQ 45

1
(Manurung, Adler Haymans) (Permana, Pondra Nala)

The impact of market actions on firm reputation

1
(Smith, Ken G.) (Grimm, Curtis M.) (Rindova, Violina P.) (Basdeo, Dax K.) (Derfus, Pamela J.)

Behavioral assumptions and theory development: the case of transaction cost economics

1
(Tsang, Eric W. K.)

Option to acquire or divest a joint venture

1
(Chi, Tailan)

Post-formation dynamics in strategic alliances

1
(Zollo, Maurizio) (Singh, Harbir) (Reuer, Jeffrey J.)

Do formal contracts and relational governance function as substitutes or complements?

1
(Poppo, Laura) (Zenger, Todo)
Hal. Awal Sebelumnya 31 32 33 34 35 Berikutnya Hal. Akhir