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Hal. Awal Sebelumnya 31 32 33 34 35 Berikutnya Hal. Akhir

Five rules for retailing in a recession

1
(Favaro, Ken) (Romberger, Tim) (Meer, David)

Strengthening customer loyalty through intimacy and passion: roles of customer-firm affection and…

1
(Tse, David K.) (Chi Kin Yim) (Kimmy Wa Chan)

Nudge your customers toward better choices

1
(Johnson, Eric J.) (Herrmann, Andreas) (Heitmann, Mark) (Goldstein, Daniel G.)

Is Firm trust essential in a trusted environment? how trust in the business context influences cu…

1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)

Customer (in) justice and emotional labor: the role of perspective taking, anger, and emotional r…

1
(Rupp, Deborah E.) (McCance, A. Silke) (Spencer, Sharmin) (Sonntag, Karlheinz)

Customer prioritization: does it pay off, and how should it be implemented?

1
(Homburg, Christian) (Droll, Mathias) (Totzek, Dirk)

What was privacy?

1
(Mccreary, Lew)

The Incumbent's advantage

1
(Macmillian, Ian C.) (Selden, Larry)

The Contribution revolution: letting volunteers build your business

1
(Cook, Scott)

Pengaruh Human Capital terhadap Business performance melalui customer capital

1
(Juwita, Siti Pritiza)

Is Firm trust essential in a trusted environment? how trust in the business context influences

1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)

A Service-dominant logic for management education: it's time

1
(Bowen, David E.) (Ford, Robert C.)

How to sell services more profitably

1
(Reinartz, Werner) (Ulaga, Wolfgang)

The Right way to manage unprofitable customers

1
(Mittal, Vikas) (Murshed, Feisal) (Sarkees, Matthew)

The Four things a service business must get right

1
(Frei, Frances X.)

Analisis hubungan antara service quality, customer satisfaction, dan switching cost terhadap cust…

1
(Halim, Rizal Edy) (Herawati, Wenny)

Transforming strategy one customer at a time

1
(Tjan, Anthony K.) (Harrington, Richard J.)

Boss, i think someone stole our customer data

1
(McNulty, Eric)

Managing global accounts

1
(Yip, George S.) (Bink, Audrey J.M.)

The Customers' revenge

1
(Ariely, Dan)
Hal. Awal Sebelumnya 31 32 33 34 35 Berikutnya Hal. Akhir
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