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Antecedents and consequences of merit pay fairness for industrial salespeople
1
(Singh, Jagdip) (Ramaswarni, Sridhar N.)
Exploring the phenomenon of customers' desired value change in a business-to-business context
1
(Woodruff, Robert B.) (Flint, Daniel J.) (Gardial, Sarah Fisher)
A longitudinal study of complaining customers' evaluations of multiple service failures and recov…
1
(Netemeyer, Richard G.) (Maxham, James G.)
Customer service yang baik landasan pencapaian customer satisfaction
1
(Assauri, Sofjan)
Gejala overreaction pada saham dalam perhitungan indeks LQ 45
1
(Manurung, Adler Haymans) (Permana, Pondra Nala)
The impact of market actions on firm reputation
1
(Smith, Ken G.) (Grimm, Curtis M.) (Rindova, Violina P.) (Basdeo, Dax K.) (Derfus, Pamela J.)
Behavioral assumptions and theory development: the case of transaction cost economics
1
(Tsang, Eric W. K.)
Option to acquire or divest a joint venture
1
(Chi, Tailan)
Post-formation dynamics in strategic alliances
1
(Zollo, Maurizio) (Singh, Harbir) (Reuer, Jeffrey J.)
Do formal contracts and relational governance function as substitutes or complements?
1
(Poppo, Laura) (Zenger, Todo)
Reassessing the fundamentals and beyond: Ronald Coase, the transaction cost and resource-based th…
1
(Madhok, Anoop)
Value creation and destruction in cross-border acquisitions: an empirical analysis of foreign acq…
1
(Seth, Anju) (Song, Kean P.) (Pettit, R. Richardson)
An empirical examination of transaction-and firm-level influences on the vertical boundaries of t…
1
(Miller, Douglas J.) (Leiblein, Michael J.)
Presumptive adaptation and the effectiveness of knowledge transfer
1
(Szulanki, Gabriel) (Jensen, Robert J.)
Effects of team inputs and intrateam processes on perceptions of team viability and member satisf…
1
(Foo, Maw-Der) (Sin, Hock-Peng) (Yiong, Lee-Pen)
Do Satisfied customers really pay more? a study of the relationship between customer satisfaction…
1
(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)
The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…
1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)
Why do customer relationship management applications affect customer satisfaction?
1
(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)
Do satisfied customers buy more? examining moderating influences in a retailing context
1
(Grewal, Dhruv) (Seiders, Kathleen) (Voss, Glenn B.) (Godfrey, Andrea L.)
Understanding firms' customer satisfaction information usage
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(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
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