Found 755 results for your keywords: subject="Customer"
Hal. Awal Sebelumnya 36 37 38 Berikutnya Hal. Akhir

The impact of cognitive intertia on postconsumption evaluation processes

1
(Mattila, Anna S.)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

On the trait atecedents and outcomes of service worker job resourcefulness: a hierarchical model …

1
(Mowen, John C.) (Brown, Tom J.) (Licata, Jane W.) (Harris, Eric G.)

New product launch strategy for network effects products

1
(Lee, Yikuan) (O\'Connor, Gina Colarelli)

Factors influencing the likelihood of customer defection: the role of consumer knowledge

1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)

Service failure and recovery: the impact of relationship factors on customer satisfaction

1
(Ganesan, Shankar) (Hess, Ronald L.) (Klein, Noreen M.)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

Investigating industry context effects in consumer-firm relationships: preliminary results from a…

1
(Singh, Jagdip) (Nijssen, Edwin)

Customer behavior analysis sebagai dasar penetapan strategi pemasaran

1
(Assauri, Sofjan)

Customer service yang baik landasan pencapaian customer satisfaction

1
(Assauri, Sofjan)

Membangun dan mempertahankan loyalitas nasabah bank umum

1
(Agung, Arvin P.)

Analisis tuntunan pelanggan, kinerja bauran pemasaran jasa, nilai pelanggan dan penggunaan dan pe…

1
(Rukmana, Riza A.N.)

Tight-loose coupling with customers: the enactment of customer orientation

1
(Danneels, Erwin)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

A Direct approach to predicting discretized response intarget marketing

1
(Gupta, Sachin) (Bodapati, Anand)

Recapturing lost customers

1
(Blattberg, Robert C.) (Thomas, Jacquelyn S.) (Fox, Edward J.)

Valuing customers

1
(Lehmann, Donald R.) (Gupta, Sunil) (Stuart, Jennifer Ames)

Valuing customers

1
(Lehmann, Donald R.) (Gupta, Sunil) (Stuart, Jennifer Ames)

Curvilinear effects of consumer loyalty determinants in relational exchanges

1
(Agustin, Clara) (Singh, Jagdip)

RFM and CLV: using iso-value curves for customer base analysis

1
(Yeung, Catherine, W.M.) (Wyer JR., Robert S.)
Hal. Awal Sebelumnya 36 37 38 Berikutnya Hal. Akhir