Found 755 results for your keywords: subject="Customer"
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Membangun dan mempertahankan loyalitas nasabah bank umum

1
(Agung, Arvin P.)

Analisis tuntunan pelanggan, kinerja bauran pemasaran jasa, nilai pelanggan dan penggunaan dan pe…

1
(Rukmana, Riza A.N.)

Tight-loose coupling with customers: the enactment of customer orientation

1
(Danneels, Erwin)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

A Direct approach to predicting discretized response intarget marketing

1
(Gupta, Sachin) (Bodapati, Anand)

Recapturing lost customers

1
(Blattberg, Robert C.) (Thomas, Jacquelyn S.) (Fox, Edward J.)

Valuing customers

1
(Lehmann, Donald R.) (Gupta, Sunil) (Stuart, Jennifer Ames)

Valuing customers

1
(Lehmann, Donald R.) (Gupta, Sunil) (Stuart, Jennifer Ames)

Curvilinear effects of consumer loyalty determinants in relational exchanges

1
(Agustin, Clara) (Singh, Jagdip)

RFM and CLV: using iso-value curves for customer base analysis

1
(Yeung, Catherine, W.M.) (Wyer JR., Robert S.)

Decomposing the promotional revenue bump for loyalty program members versus nonmember

1
(Heerde, Harald J. Van) (Bijmolt, Tammo H.A.)

RFM and CLV: using iso-value curves for customer base analysis

1
(Fader, Peter S.) (Hardie, Bruce G.S.) (Lee, Lok Ka)

Designing the Customer centric organization: a Guide to Strategy, structure, and process

1
(Galbraith, Jay R.)

Total Customer Service. The Ultimate Weapon

1
(Davidow, William H) (Bro Uttal)

Keeping the customer satisfied: a guide to field service

1
(Eastman Kodak Co.)

Customer relationship management : perspectives from the marketplace

2
(Knox, Simon)

The Relationship - based enterprise : Powering business success through customer relationship man…

3
(McKenzie, Ray)

The Prime solution close the value gap, increase margins, and win the complex sale

1
(Thull, Jeff)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Kellog on branding: the marketing faculty of the kellog school of management

1
(Alice M. Tybout) (Tim Calkins)
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