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Hal. Awal
Sebelumnya
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Berikutnya
Hal. Akhir
Liability of foreignness in global competition? financial service affiliates in the city of Lond
1
(Nachum, Lilach)
Sorting things out: valuation of new firms in uncertain markets
1
(Sanders, Wm. Gerard) (Boivie, Steven)
Strategic positioning, human capital, and performance in service organizations: a customer intera…
1
(Skaggs, Bruce C.) (Youndt, Mark)
Benefiting from network position: firm capabilities, structural holes, and performance
1
(Bell, Geoffrey G.) (Zaheer, Akbar)
Market calue effects of acquisitions involving internet firms: a resources-based analysis
1
(Hitt, Michael A.) (Semadeni, Matthew) (Uhlenbruck, Klaus)
Pengukuran afeksi dan kepuasan pelanggan: kasus penumpang PT. Pelita Air Service
1
(Balqiah, Tengku Ezni)
Cross-selling sequentially ordered products: an application to consumer banking services
1
(Li, Shibo) (Sun, Baohong) (Wilcox, Ronald T.)
Investment bank reputation and the price and quality of underwriting services
1
(Fang, Hua Lily)
Total Customer Service. The Ultimate Weapon
1
(Davidow, William H) (Bro Uttal)
Managing in the service economy
1
(Heskett, James L.)
Managing the service economy:prospects and problems.
1
(Inman, Robert P.)
Managing in the service economy
1
(Heskett, James L.)
Innovation through technical and scientific information goverment and industry cooperation
1
(Steven Ballard)
Hospitality and travel marketing
1
(Morrison, Alastair M.)
Contemporary Financial Intermediation
1
(Greenbaum, Stuart I)
Globalization of Services : Some Implications for Theory and Practice
1
Managing government employees : How to motivate your people, deal with difficult issues, and achi…
1
(Liff, Stewart)
The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …
1
(Heskett, James L.) (W. Earl Sasser)
Discovering the soul of service: the nine drivers of sustainable business success
1
(Berry, Leonard L.)
Discovering the soul of service, the nine drivers of sustainable business success
1
(Berry, Leonard L.)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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