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Hal. Awal
Sebelumnya
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Hal. Akhir
Customer satisfaction, cash flow, and shareholder value
1
(Gruca, Thomas S.) (Rego, Lopo L.)
How organizational complaint handling drives customer loyalty: an analysis of the mechanistic and…
1
(Homburg, Christian) (Furst, Andreas)
A Direct approach to predicting discretized response intarget marketing
1
(Gupta, Sachin) (Bodapati, Anand)
Keeping the customer satisfied: a guide to field service
1
(Eastman Kodak Co.)
Impact Evaluation in Practice
1
(Gertler, Paul J)
The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …
1
(Heskett, James L.) (W. Earl Sasser)
Qualitative research & evaluation methods 3nd
1
(Patton, Michael Quinn)
My job, my self : work and the creation of the modern individual
1
(Gini, Al)
Total access : giving customers what they want in an Anytime, anywhere world
1
(McKenna, Regis)
Measuring customer satisfaction: development and use of questionnaires
1
(Hayes, Bob E.)
Evaluation: an integrated framework for understanding, guiding and improving public and nonprofit…
1
(Mark, Melvin M.)
Transaksi persisten : identifikasi; perbandingan perilaku broker asing dan domestik; pengukuran i…
1
(Prof. Dr. Irwan Adi Ekaputra (Pembimbing/Promotor)) (Prof. Dr. Kresnohadi Ariyoto Karnen (Penguji)) (Dr. Sugeng Purwanto (Penguji)) (Ruslan Prijadi, Ph.D (Penguji)) (Dony Abdul Chalid S.E., M.M., Ph.D (Penguji)) (Dr. Buddi Wibowo (CoPromotor)) (Zaafri Ananto Husodo, Ph.D (Penguji)) (Rikumahu, Brady)
Pengaruh generic dan islamic attributes terhadap kepuasan wisatawan serta konsekuensinya pada par…
1
(Fajriyati, Ilisa) (Dr. Ignatius Heruwasto (Penguji)) (Dr. Rizal Edy halim (Penguji)) (Dr. T. Ezni Balqiah (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Pembimbing/Promotor)) (Prof. Firmanzah, S.E., M.M., M.Phil., Ph.D (Penguji)) (Gita Gayatri, Ph.D (CoPromotor)) (Sri Rahayu Hijrah Hati, Ph.D (CoPromotor)) (Dr. Asnan Furinto (Penguji))
Interaksi sosial di lingkungan tempat tinggal dan pengaruhnya terhadap kesejahteraan rumah tangga…
1
(Midayanti, Nurma) (Prof. Suahasil Nazara, Ph.D (Pembimbing/Promotor)) (Vid Adrison, S.E., M.A., Ph.D (Penguji)) (Diah Widyawati, M.Sc., Ph.D (Penguji)) (Dr. Arie Damayanti, S.E., M.Sc (CoPromotor)) (Teguh Dartanto, Ph.D (CoPromotor)) (Dr. Vivi Alatas (Penguji)) (Prof. Moh. Ikhsan, Ph.D (Penguji)) (Jossy Pranata Moeis, Ph.D (Penguji))
Pengaruh corporate governance dan kepemilikan keluarga terhadap praktik penghindaran pajak melalu…
1
(Nuritomo) (Dr. Ir. Mahjus Ekananda, MSe., MM (Penguji)) (Prof. Sidharta Utama, Ph.D., CFA (Pembimbing/Promotor)) (Dr. Ancella A. Hermawan, MBA., CA., ACMA., CGMA (CoPromotor)) (Dr. Samingun, Ak., M.Ak (CoPromotor)) (Prof. Akhmad Syakhroza, MAFIS., Ph.D (Penguji)) (Dr. Sylvia Veronica NP Siregar (Penguji)) (Eko Suwardi, M.Sc., Ph.D (Penguji)) (Dr. Dwi Martani, CPA., CA (Penguji))
Pengaruh values orientation terhadap green functional benefit, green monetary cost, green satisfa…
1
(Dr. Ignatius Heruwasto (CoPromotor)) (Gita Gayatri, Ph.D (Penguji)) (Sri Rahayu Hijrah Hati, Ph.D (Penguji)) (Dr. M. Gunawan Aliff (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Penguji)) (Prof. Prijono Tjiptoherijanto, Ph.D (Pembimbing/Promotor)) (Prof. I.G.N. Agung, Ph.D (Penguji)) (Imaningsih, Erna Sofriana) (Daniel Tumpal H. Aruan, Ph.D (CoPromotor))
Efek perceived quality of performance dari peripheral conference service terhadap loyalitas peser…
1
(Dr. Nurdin Sobari (Penguji)) (Dr. M. Gunawan Aliff (Penguji)) (Dr. T. Ezni Balqiah (CoPromotor)) (Prof. Dr. Sofjan Assauri S.E., MBA (Pembimbing/Promotor)) (Dr. Rizal Edy Salim (Penguji)) (Harryadin Mahardika, Ph.D (Penguji)) (Rudatin, Christina Lipuring Tyas) (Prof. Dr. Adi Zakaria Afiff (CoPromotor))
A Platform of value co-creation for marketing innovation in the small-medium enterprise community
1
(Widjojo, Handyanto) (Dr. Ignatius Heruwasto (Penguji)) (Avanti Fontana, Ph.D (Pembimbing/Promotor)) (Dr. Nurdin Sobari (Penguji)) (Dr. M. Gunawan Alif (Penguji)) (Daniel Tumpal H. Aruan, Ph.D (Penguji)) (Sri Rahayu Hijrah Hati, Ph.D (Penguji)) (Gita Gayatri, Ph.D (CoPromotor)) (Prof. Agus W. Soehadi, Ph.D (CoPromotor))
Perceived justice, post recovery satisfaction pelanggan online serta pengaruhnya terhadap behavio…
1
(Kussusanti) (Dr. Ignatius Heruwasto (Penguji)) (Dr. Tengku Ezni Balqiah (Penguji)) (Sari Wahyuni S.I.P., M.Sc., Ph.D. (Penguji)) (Sri Rahayu Hijrah Hati, Ph.D (Penguji)) (Prof. Prijono Tjiptoherijanto, Ph.D (Pembimbing/Promotor)) (Dr. Rizal Edy Halim (CoPromotor)) (Dr. Asnan Furinto (CoPromotor)) (Arnold Japutra, Ph.D (Penguji))
Pengaruh sustainable development pressures terhadap entrepreneurial mindset, knowledge-based capi…
1
(Mulia, Dali Sadli) (Prof. Dr. Martani Huseini (CoPromotor)) (Sari Wahyuni S.I.P., M.Sc., Ph.D. (Penguji)) (Riani Rachmawati S.E., M.A., PhD (Penguji)) (Ir. Ruslan Prijadi MBA., Ph.D. (CoPromotor)) (Prof. Firmanzah S.E., M.M., Ph.D (Pembimbing/Promotor)) (Dr. Waluyo (Penguji)) (Prof. Dr. Lindawati Gani S.E., Ak., MBA, MM (Penguji)) (Athor Subroto S.E., M.M., MU2 (Penguji))
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