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The Impact of customer relationship management implementation on cost and profit efficiencies: ev…
1
(Jayachandran, Satish) (Krasnikov, Alexander) (Kumar V.)
When customer love turns into lasting hate:the effects of relationship strength and time on custo…
1
(Gregoire, Yany) (Tripp, Thomas M.) (Legoux, Renaud)
Using gifts and trees to make recyclers of Indian consumers
1
(O\'Connell, Andrew)
The Importance of modeling temporal dependence of timing and quantity in direct marketing
1
(Allenby, Greg M.) (Jen, Lichung) (Chou, Chien-Heng)
Are Women more loyal customers than men? gender differences in loyalty to firms and individual se…
1
(Bijmolt, Tammo H.A.) (Melnyk, Valentyna) (Osselaer, Stijn M.J. van)
Do You thank the taxpayer for your bailout?
1
(Raggio, Randle D.)
What's your Google strategy?
1
(Yoffie, David B.) (Hagiu, Andrei)
Is Firm trust essential in a trusted environment? how trust in the business context influences cu…
1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)
What was privacy?
1
(Mccreary, Lew)
The Contribution revolution: letting volunteers build your business
1
(Cook, Scott)
Is Firm trust essential in a trusted environment? how trust in the business context influences
1
(Grayson, Kent) (Johnson, Devon) (Chen, Der-Fa Robert)
Critical incidents and the impact of satisfaction on customer share
1
(Verhoef, Peter C.) (Doorn, Jenny van)
The Right way to manage unprofitable customers
1
(Mittal, Vikas) (Murshed, Feisal) (Sarkees, Matthew)
The Customers' revenge
1
(Ariely, Dan)
Optimal marketing strategies for a customer data intermedia
1
(Sudhir, K.) (Pancras, Joseph)
Optimal customer relationship management using Bayesian decision theory: an application for custo…
1
(Kumar, V.) (Venkatesan, Rajkumar) (Bohling, Timothy)
A Consumer perspective on value creation
1
(Priem, Richard L.)
Rethinking customer solutions: from product bundles to relational processes
1
(Tuli, Kapil R.) (Kohli, Ajay K.) (Bharadwaj, Sundar G.)
Building brand community
1
(McAlexander, James H.) (Schouten, John W.) (Koenig, Harold F.)
Dynamic customer relationship management: incorporating future considerations into the service re…
1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)
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ADB Repository
Artikel Jurnal
B. Penunjang
B. Wajib
Cases Harvard
Data Ekonomi & Bisnis
Disertasi
eBook
Laporan Penelitian
Majalah
Non Buku
Open Source
Skripsi
Tesis
Video
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CELEB FEB UI
PSB lt.1 - B. Penunjang
PSB lt.1 - B. Wajib
PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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