Found 94 results for your keywords: subject="Customer service"
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir

Customer (in) justice and emotional labor: the role of perspective taking, anger, and emotional r…

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(Rupp, Deborah E.) (McCance, A. Silke) (Spencer, Sharmin) (Sonntag, Karlheinz)

A Service-dominant logic for management education: it's time

1
(Bowen, David E.) (Ford, Robert C.)

How to sell services more profitably

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(Reinartz, Werner) (Ulaga, Wolfgang)

The Four things a service business must get right

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(Frei, Frances X.)

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

A Cultural models approach to service recovery

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(Ringberg, Torsten) (Odekerken-Schroder, Gaby) (Christensen, Glenn L.)

Responsiveness to customers and competitors: the role of affective and cognitive organizational s…

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(Homburg, Christian) (Grozdanovic, Marko) (Klarmann, Martin)

Rethinking customer solutions: from product bundles to relational processes

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(Tuli, Kapil R.) (Kohli, Ajay K.) (Bharadwaj, Sundar G.)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

Customer service yang baik landasan pencapaian customer satisfaction

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(Assauri, Sofjan)

Total Customer Service. The Ultimate Weapon

1
(Davidow, William H) (Bro Uttal)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

The innovator's dilemma: the revolutionary national bestseller that changed the way we do business

3
(Christensen, Clayton M.)

Command performance - the art of delivering quality sercive

1
(Martin, John E.)

Total access : giving customers what they want in an Anytime, anywhere world

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(McKenna, Regis)

The brave new service strategy : aligning customer relationships, market strategies, and business…

1
(Gutek, Barbara A.) (Welsh, Theresa M.)

The experience economy: work is theatre & every business a stage

1
(Gilmore, James H.) (Pine, B. Joseph)

Peran konten buatan pemasar terhadap niat mengunjungi museum (studi kasus sosial media museum nas…

1
(Dr. Ignatius Heruwasto (Pembimbing/Promotor)) (Dr. Rifelly Dewi Astuti, S.E., M.M (Penguji)) (Daniel Tumpal H. Aruan, M.S.M., Ph.D (Penguji)) (Trisno, Hafizah)

Faktor-faktor yang mempengaruhi kualitas pelayanan publik di unit pelayanan terpadu satu atap kot…

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(Prijono Tjiptoheridjanto (Pembimbing/Promotor)) (Muhammad Ichwan)
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir