Found 96 results for your keywords: subject="Customer service"
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir

A Practical guide to combining products and services

1
(Berry, Leonard L.) (Shankar, Venkatesh) (Dotzel, Thomas)

The Consequences of human resource stocks and flows: a longitudinal examination of unit service o…

1
(Ployhart, Robert E.) (Weekley, Jeff A.) (Ramsey, Jase)

Are Women more loyal customers than men? gender differences in loyalty to firms and individual se…

1
(Bijmolt, Tammo H.A.) (Melnyk, Valentyna) (Osselaer, Stijn M.J. van)

Five rules for retailing in a recession

1
(Favaro, Ken) (Romberger, Tim) (Meer, David)

Strengthening customer loyalty through intimacy and passion: roles of customer-firm affection and…

1
(Tse, David K.) (Chi Kin Yim) (Kimmy Wa Chan)

Customer (in) justice and emotional labor: the role of perspective taking, anger, and emotional r…

1
(Rupp, Deborah E.) (McCance, A. Silke) (Spencer, Sharmin) (Sonntag, Karlheinz)

A Service-dominant logic for management education: it's time

1
(Bowen, David E.) (Ford, Robert C.)

How to sell services more profitably

1
(Reinartz, Werner) (Ulaga, Wolfgang)

The Four things a service business must get right

1
(Frei, Frances X.)

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

Customer service yang baik landasan pencapaian customer satisfaction

1
(Assauri, Sofjan)

Total Customer Service. The Ultimate Weapon

1
(Davidow, William H) (Bro Uttal)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

The innovator's dilemma: the revolutionary national bestseller that changed the way we do business

3
(Christensen, Clayton M.)

Command performance - the art of delivering quality sercive

1
(Martin, John E.)

Total access : giving customers what they want in an Anytime, anywhere world

1
(McKenna, Regis)

The brave new service strategy : aligning customer relationships, market strategies, and business…

1
(Gutek, Barbara A.) (Welsh, Theresa M.)

The experience economy: work is theatre & every business a stage

1
(Gilmore, James H.) (Pine, B. Joseph)
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir