Found 68 results for your keywords: subject="Customer services"
Hal. Awal Sebelumnya 1 2 3 4

How to sell services more profitably

1
(Reinartz, Werner) (Ulaga, Wolfgang)

Does complexity deter customer-focus

1
(Krishnan, M.S.) (Ethiraj, Sendil K.) (Ramasubbu, Narayan)

Total access : giving customers what they want in an Anytime, anywhere world

1
(McKenna, Regis)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

Strengthening customer loyalty through intimacy and passion: roles of customer-firm affection and…

1
(Tse, David K.) (Chi Kin Yim) (Kimmy Wa Chan)

Are Women more loyal customers than men? gender differences in loyalty to firms and individual se…

1
(Bijmolt, Tammo H.A.) (Melnyk, Valentyna) (Osselaer, Stijn M.J. van)

Five rules for retailing in a recession

1
(Favaro, Ken) (Romberger, Tim) (Meer, David)

The innovator's dilemma: the revolutionary national bestseller that changed the way we do business

3
(Christensen, Clayton M.)

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

Services marketing : integrating customer focus across the firm

5
(Zeithaml, Valarie A.) (Bitner, Mary Jo) (Gremler, Dwayne D.)

Analisis kepuasan pelanggan terhadap layanan customer service PT Telkomsel kasus Grapari Staco di…

1
(Muzdalifah, Dewi)

Services marketing : integrating customer focus across the firm

11
(Zeithaml, Valarie A.) (Bitner, Mary Jo) (Gremler, Dwayne D.)

Analisis pengaruh customer complaints, positive affectivity, dan negatif affectivity terhadap kom…

1
(Leis Suzanawati (Pembimbing/Promotor)) (Asri, Nur Sri Ubaya)

Pillow talk" for productivity

1
(Klein, Lawrence)

Customer service ajang persaingan dekade 90-an

1
(Goni, Roy)

Kick -As Curstomer Service

1
(Dixon, Matthew) (Lara Ponomareff) (Scott Turner) (Rick DeLisi)

Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Joseph Mic…

1
(Michelli, Joseph A.)

Penanganan komplain pelanggan : perspektif penyelenggara jasa dan pelanggan

1
(Kurniawati)

Pelayanan prima : puncak prestasi

1
(Bharwani, Sanjay)
Hal. Awal Sebelumnya 1 2 3 4