Found 68 results for your keywords: subject="Customer services"
Hal. Awal Sebelumnya 1 2 3 4

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

A Cultural models approach to service recovery

1
(Ringberg, Torsten) (Odekerken-Schroder, Gaby) (Christensen, Glenn L.)

Responsiveness to customers and competitors: the role of affective and cognitive organizational s…

1
(Homburg, Christian) (Grozdanovic, Marko) (Klarmann, Martin)

Rethinking customer solutions: from product bundles to relational processes

1
(Tuli, Kapil R.) (Kohli, Ajay K.) (Bharadwaj, Sundar G.)

The Effect od stating expectations on customer satisfaction and shopping experience

1
(Simonson, Itamar) (Ofir, Chezy)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

The innovator's dilemma: the revolutionary national bestseller that changed the way we do business

3
(Christensen, Clayton M.)

Total access : giving customers what they want in an Anytime, anywhere world

1
(McKenna, Regis)

The experience economy: work is theatre & every business a stage

1
(Gilmore, James H.) (Pine, B. Joseph)

Faktor-faktor yang mempengaruhi kualitas pelayanan publik di unit pelayanan terpadu satu atap kot…

1
(Prijono Tjiptoheridjanto (Pembimbing/Promotor)) (Muhammad Ichwan)

Seulas senyum peneduh nasabah

1
(Mohamad, Karnoto)

Mengukur pelayanan dengan mustery shopping

1
(Puspito, Harry)

Pelayanan prima : puncak prestasi

1
(Bharwani, Sanjay)

Customer service ajang persaingan dekade 90-an

1
(Goni, Roy)

Pillow talk" for productivity

1
(Klein, Lawrence)

Apakah kantor cabang tetap dibutuhkan

1
(Wijaya, Krisna)

Membereskan sengketa bank vs nasabah

1
(Nuryanti, Novi)

Kick -As Curstomer Service

1
(Dixon, Matthew) (Lara Ponomareff) (Scott Turner) (Rick DeLisi)

Penanganan komplain pelanggan : perspektif penyelenggara jasa dan pelanggan

1
(Kurniawati)
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