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Personality disorders and dysfunctional employee behavior: how can managers cope?
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(Sidle, Stuart D.)
Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…
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(Verhoef, Peter C.)
Promoting Relationship Learning
1
(Selnes, Fred) (Sallis, James)
The Identity Salience Model of Relationship Marketing Success: The Case of Nonprofit Marketing
1
(Hunt, Shelby D.) (Arnett, Dennis B.) (German, Steve D.)
Building and Sustaining Buyer-Seller Relationships in Mature Industrial Markets
1
(Rangan, V. Kasturi) (Narayandas, Das)
The Role of Relational Knowledge Stores in Interfirm Partnering
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(Grewal, Rajdeep) (Sohi, Ravipreet S.) (Johnson, Jean L.)
Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships
1
(Johnson, Michael D.) (Selnes, Fred)
Assertiveness and effective leadership: is there a tipping point?
1
(Santora, Joseph C.)
Balancing Acquisition and Retention Resources to Maximize Customer Profitability
1
(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)
Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Prop…
1
(Simonson, Itamar)
Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis
1
(Grewal, Dhruv) (Palmatier, Robert W.) (Dant, Rajiv P.) (Evans, Kenneth R.)
Friends, Businesspeople, and Relationship Roles: A Conceptual Framework and a Research Agenda
1
(Heide, Jan B.) (Wathne, Kenneth H.)
Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency Theory
1
(Iyer, Ganesh) (Christen, Markus) (Soberman, David)
Value-Based Differentiation in Business Relationships: Gaining and Sustaining Key Supplier Status
1
(Ulaga, Wolfgang) (Soberman, David)
Multimarket contact between partners and strategic alliance survival
1
(Ryan-Charleton, Tadhg) (Galavan, Robert J.)
Ripple effects: How collaboration reduces social movement contention
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(Odziemkowska, Kate) (McDonnell, Mary-Hunter)
A rivalry-based theory of gender diversity
1
(Durand, Rodolphe) (Mawdsley, John Kenneth) (Paolella, Lionel)
More effective solutions? Senior managers and non-routine problem solving
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(Decreton, Benoit) (Tippmann, Esther) (Nell, Phillip C.) (Parker, Andrew)
Strategic market relationships : from strategy to implementation 2nd ed
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(Donaldson, Bill)
How relational capital and knowledge combination capability enhance the performance of work units…
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(Carmeli, Abraham) (Azeroual, Benny)
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