Found 1190 results for your keywords: subject="SFA"
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Geographic Patterns in Customer Service and Satisfaction: An Empirical Investigation

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(Mittal, Vikas) (Kamakura, Wagner A.) (Govind, Rahul)

the Rain man cometh--again.

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(Zemsky, Robert)

Analisis Pengaruh Cross-Channel Consistency terhadap Brand Loyalty melalui Brand Trust dan Cons…

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(Gita Gayatri (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Nurdin Sobari (Penguji)) (Amira Zahra Salim)

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organ…

1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

the Management of organizational justice

1
(Bowen, David E.) (Cropanzano, Russell) (Gilliland, Stephen W.)

Outstanding customer satisfaction: the key to a talented workforce?

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(Wells, Rebecca M. J.)

Understanding Firms' Customer Satisfaction Information Usage

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(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)

Customer Satisfaction, Cash Flow, and Shareholder Value

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(Gruca, Thomas S.) (Rego, Lopo L.)

How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and…

1
(Homburg, Christian) (Furst, Andreas)

Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction…

1
(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

Corporate Social Responsibility, Customer Satisfaction, and Market Value

1
(Luo, Xueming) (Bhattacharya, C. B.)

The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective

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(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency Theory

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(Iyer, Ganesh) (Christen, Markus) (Soberman, David)

Customer Satisfaction and Stock Prices: High Returns, Low Risk

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(Mithas, Sunil) (Fornell, Claes) (Krishnan, M. S.) (Morgeson, Forrest V., III.)

Hard day's work: a boon for performance but a bane for satisfaction?

1
(McFarlin, Dean B.)

Service clues and customer assessment of the service experience: lessons from marketing

1
(Berry, Leonard L.) (Wall, Eileen A.) (Carbone, Lewis P.)

The Economic consequences of SFAS 106 in rate-regulated enterprises

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(Khurana, Inder K.) (Loudder, Martha L.)

Accounting for the multinational firm is the translation process valued by the stock market?

1
(Soo, Billy S.) (Soo, Lisa Gilbert)

Fair value accounting for commercial banks: an empirical analysis of SFAS No. 107

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(Nelson, Karen K.)

The performance effects of creative imitation on original products: Evidence from lab and field e…

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(Pechmann, Cornelia) (Wu, Brian) (Wang, Liangyan) (Wang, Yitong)
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