Found 1757 results for your keywords: subject="Service"
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Pengaruh In-store Customer Experience terhadap Customer Satisfaction di OH!SOME Indonesia = The I…

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(Imam Salehudin (Pembimbing/Promotor)) (Rambat Lupiyoadi (Penguji)) (Anna Amalyah Agus (Penguji)) (Dieva Dimitrizya)

Reducing Adverse Selection through Customer Relationship Management

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(Gruca, Thomas S.) (Cao, Yong)

Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance O…

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(Homburg, Christian) (Hoyer, Wayne D.) (Fassnacht, Martin)

A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recov…

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(Netemeyer, Richard G.) (Maxham, James G., III)

Understanding Service Convenience

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(Grewal, Dhruv) (Berry, Leonard L.) (Seiders, Kathleen)

What to Convey in Antismoking Advertisements for Adolescents: The Use of Protection Motivation Th…

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(Pechmann, Cornelia) (Zhao, Guangzhi) (Goldberg, Marvin E.) (Reibling, Ellen Thomas)

Navigating shareholder influence: compensation plans and the shareholder approval process.

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(Brandes, Pamela) (Goranova, Maria) (Hall, Steven)

Gaining Compliance and Losing Weight: The Role of the Service Provider in Health Care Services

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(Gilly, Mary C.) (Graham, John L.) (Dellande, Stephanie)

Geographic Patterns in Customer Service and Satisfaction: An Empirical Investigation

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(Mittal, Vikas) (Kamakura, Wagner A.) (Govind, Rahul)

"Listening in" to Find and Explore New Combinations of Customer Needs

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(Urban, Glen L.) (Hauser, John R.)

Antecedents and Consequences of the Service Climate in Boundary-Spanning Self-Managing Service Teams

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(Jong, Ad de) (Ruyter, Ko de) (Lemmink, Jos)

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organ…

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(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships

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(Johnson, Michael D.) (Selnes, Fred)

Evolving to a New Dominant Logic for Marketing

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(Lusch, Robert F.) (Vargo, Stephen L.)

Evaluasi Prosedur Audit Substantif KAP IZN atas Akun Biaya Dibayar Di Muka PT MKA = Evaluation of…

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(Siti Nuryanah (Pembimbing/Promotor)) (Feri Priatna (Penguji)) (Tubagus Muhammad Yusuf Khudri (Penguji)) (Ibnu Fadhil Hadyan)

Evaluation of Compliance Audit Procedures of Financial Services Authority for Securities Crowdfun…

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(Mahdan Ibrahim (Penguji)) (Siti Nurwahyuningsih Harahap (Penguji)) (Feri Priatna (Pembimbing/Promotor)) (Raine Richmond Widjaja)

Corporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dom…

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(Berens, Guido) (Van Riel, Cees B.M.) (Van Bruggen, Gerrit H.)

Conflicts in the Work-Family Interface: Links to Job Stress, Customer Service Employee Performanc…

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(Netemeyer, Richard G.) (Maxham, James G., III) (Pullig, Chris)

Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Ser…

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(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)

Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relation…

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(Gremler, Dwayne D.) (Hennig-Thurau, Thorsten) (Groth, Markus) (Paul, Michael)
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