Found 83 results for your keywords: subject="Service industrie"
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Pengaruh kesamaan fitur produk dalam inkonsistensi brand specific associations, tingkat product k…

1
(Adi Zakaria Afiff (Pembimbing/Promotor)) (Harri Kuswanda)

Penerapan sistem kualitas dalam industri jasa berdasarkan konsep total quality service

1
(Diana, Anastasia)

Manajemen saat-saat kebenaran penerapan sistem pelayanan zona memperbaiki saat-saat kebenaran yan…

1
(Ramel, Yanuarta RE.)

Analisa penerapam inventory dalam menghadapi kondisi perekonomian masa mendatang disusun oleh R. …

1
(Widjaja, R. Hermansyah)

Services marketing : integrating customer focus across the firm

5
(Zeithaml, Valarie A.) (Bitner, Mary Jo) (Gremler, Dwayne D.)

Marketing for hospitality and tourism Philip Kotler, John Bowen [and] James Makens

1
(Kotler, Philip) (Makens, James)

Principles of service marketing Adrian Palmer

5
(Palmer, Adrian)

2002 the new economy in APEC innovations, digital divide and policy APEC Economic Committee, Asia…

1
(Asia-Pacific Economic Cooperation. APEC Economic Committee (b))

Service marketing Valarie A. Zeithaml, Mary Ja Bitner

1
(Zeithaml, Valarie A.) (Bitner, Mary Ja)

Service operations management Roger W. Schmenner

1
(Schmenner, Roger W.)

Services marketing integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner

0
(Zeithaml, Valarie A.) (Bitner, Mary Jo)

Service management : operating decisions David A. Collier

1
(Collier, David A.)

Service management and marketing : managing the moments of truth in service competition Chritian …

0
(Gronroos, Christian)

Service management and marketing : managing the moments of truth in service competition Chritian …

3
(Gronroos, Christian)

Financial and accounting handbook for service industries Jerome P. Solomon

1
(Solomon, Jerome P.)

Principles of quality costs : principles, implementation and use / Jack Campanella

1
(Campanella, Jack)

Principles of service marketing Adrian Palmer

1
(Palmer, Adrian)

Marketing services : competing throuch quality Leonard L. Berry and A. Parasuraman

1
(Berry, Leonard L.) (Parasuraman, A.)

Analisis sistem onformasi jasa Lembaga Pengembangan Perbankan Indonesia

1
(Bambang Wiharto (Pembimbing/Promotor)) (Brotoseno, Sigit Eko)

Services marketing text, cases & reading Chritopher H. Lovelock

1
(Lovelock, Christopher H.)
Hal. Awal Sebelumnya 1 2 3 4 5 Hal. Akhir